How to Delete Helium Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

1. Delete Helium Account through Email

There are 2 methods to get your data (and account) deleted by Helium - App Sync and Backup:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Helium using the form below:

Alternatively, you can follow these steps below to get Helium to delete your account/data:

1. To delete your Helium account, contact Helium via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Helium of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to helium@redacted... Login to see email.

2. How to Delete Helium on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Helium - App Sync and Backup".

3. Delete Helium on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Helium - App Sync and Backup" and Click "Uninstall".

1. Helium is the missing app sync and backup solution for Android.

2. All Android users can use Helium to backup and sync Android applications.

3. Helium lets you backup your apps and data to your SD card or cloud storage.

4. With Helium, you can sync app data from your other Android devices-- even if they are not on the same network.

5. Set up backup schedules with Helium, and never lose data again.

6. b>Note: Some Sony devices have issues with Helium.

7. Helium does NOT require root.

8. Sony has *disabled* backup on these devices completely.

9. a) You may need to set your USB Connection Mode to "PTP".

10. This includes the Xperia S and Xperia Z.

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