Published by VIA Metropolitan Transit on Nov 22, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data VIA go collects from your device

  1. view network connections
  2. full network access
  3. control Near Field Communication
  4. install shortcuts
  5. uninstall shortcuts


1. Delete VIA go Account through Email

There are 2 methods to get your data (and account) deleted by VIA goMobile+:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete VIA goMobile+ account remove VIA goMobile+ account


Now you understand what the Law says, Send your Request directly to VIA go using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get VIA go to delete your account/data:


  1. To delete your VIA go account, contact VIA go via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify VIA go of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to gomobile@redacted... Login to see email.



2. How to Delete VIA go on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete VIA goMobile+".


3. Delete VIA go on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "VIA goMobile+" and Click "Uninstall".



11 details about VIA go app

how to delete VIA goMobile+ delete VIA goMobile+ guide

1. • Store multiple tickets on your phone for future activation.

2. • Use Visa & Mastercard for purchases and set up an optional account to make future visits faster.

3. Buy and activate VIA fares and passes instantly on your phone.

4. VIA goMobile is VIA Metropolitan Transit’s mobile-ticketing app, available for smartphones.

5. There are never additional fees to purchase VIA products through your goMobile app.

6. • Quick links to trip planning and Next Bus information at your fingertips anytime.

7. Purchase fares on the go for easy, fast boarding.

8. • Stop worrying about misplaced or expired passes.

9. Add funds to your account using cash at retailers.

10. • Take your tickets with you when you upgrade your phone.

Liked VIA go? you may also like other Travel & Local apps like RTA GoMobile 2.0; Maldivian; Avianca; Avianca Brasil; ViajaNet: voos e hotéis;

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