Published by Fairtiq AG on Aug 16, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data FAIRTIQ collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. view Wi-Fi connections
  4. view network connections
  5. pair with Bluetooth devices
  6. access Bluetooth settings
  7. full network access
  8. run at startup
  9. control vibration
  10. prevent device from sleeping
  11. receive data from Internet


1. Delete FAIRTIQ Account through Email

There are 2 methods to get your data (and account) deleted by FAIRTIQ:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete FAIRTIQ account remove FAIRTIQ account


Now you understand what the Law says, Send your Request directly to FAIRTIQ using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get FAIRTIQ to delete your account/data:


  1. To delete your FAIRTIQ account, contact FAIRTIQ via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify FAIRTIQ of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to feedback@redacted... Login to see email.



2. How to Delete FAIRTIQ on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete FAIRTIQ".


3. Delete FAIRTIQ on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "FAIRTIQ" and Click "Uninstall".



11 details about FAIRTIQ app

how to delete FAIRTIQ delete FAIRTIQ guide

1. With FAIRTIQ you don’t have to buy a ticket in advance, indicate your destination or struggle to find the right zone.

2. If a conductor requests ticket validation, click the "Show ticket" button and the QR code will automatically be displayed in the app.

3. Shortly before boarding a vehicle, such as train, bus, tram or boat, simply swipe the "Start" button in the FAIRTIQ app.

4. Once you have arrived at your destination, swipe the "Stop" button in FAIRTIQ.

5. Companion mode: With this new function, not only do you get a valid ticket easily and conveniently, but also your fellow companions.

6. Our support team is at your disposal to answer any questions, offer advice and provide further information.

7. It doesn't matter how often you switch directions, or even if you change between trains, buses and trams.

8. Your final destination does not need to be entered.

9. You will always be charged the best available price, once you have completed your journey.

10. The optimised cost for your trip is then displayed in the app.

Liked FAIRTIQ? you may also like other Maps & Navigation apps like My Drone Hub; swisstopo; 北斗导航地图; Rescue Network;

Reported Deleting Issues

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