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There are 2 methods to get your data (and account) deleted by FAIRTIQ:
Now you understand what the Law says, Send your Request directly to FAIRTIQ using the form below:
Alternatively, you can follow these steps below to get FAIRTIQ to delete your account/data:
1. With FAIRTIQ you don’t have to buy a ticket in advance, indicate your destination or struggle to find the right zone.
2. If a conductor requests ticket validation, click the "Show ticket" button and the QR code will automatically be displayed in the app.
3. Shortly before boarding a vehicle, such as train, bus, tram or boat, simply swipe the "Start" button in the FAIRTIQ app.
4. Once you have arrived at your destination, swipe the "Stop" button in FAIRTIQ.
5. Companion mode: With this new function, not only do you get a valid ticket easily and conveniently, but also your fellow companions.
6. Our support team is at your disposal to answer any questions, offer advice and provide further information.
7. It doesn't matter how often you switch directions, or even if you change between trains, buses and trams.
8. Your final destination does not need to be entered.
9. You will always be charged the best available price, once you have completed your journey.
10. The optimised cost for your trip is then displayed in the app.
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