Published by Brother Industries, Ltd. on Sep 3, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Brother collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. view Wi-Fi connections
  8. view network connections
  9. change network connectivity
  10. allow Wi-Fi Multicast reception
  11. connect and disconnect from Wi-Fi
  12. full network access
  13. control Near Field Communication
  14. run at startup
  15. prevent device from sleeping
  16. receive data from Internet


1. Delete Brother Account through Email

There are 2 methods to get your data (and account) deleted by Brother Mobile Connect:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Brother Mobile Connect account remove Brother Mobile Connect account


Now you understand what the Law says, Send your Request directly to Brother using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Brother to delete your account/data:


  1. To delete your Brother account, contact Brother via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Brother of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to Feedback-mobile-apps-ps-mc@redacted... Login to see email.



2. How to Delete Brother on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Brother Mobile Connect".


3. Delete Brother on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Brother Mobile Connect" and Click "Uninstall".



12 details about Brother app

how to delete Brother Mobile Connect delete Brother Mobile Connect guide

1. Order supplies, print, scan and more with Brother Mobile Connect.

2. Discover why the global Brother community trusts Mobile Connect for prints you can rely on.

3. Brother Mobile Connect allows you to easily monitor ink and toner levels across up to five devices.

4. Brother Mobile Connect users may receive exclusive offers and benefits.

5. To help us improve the application, send your feedback to mobile-apps-id@brother.com. Please note that we may not be able to respond to individual emails.

6. *Refresh EZ Print Subscription is subject to availability and is not available in all countries.

7. Buy what you need, when you need it, and take the pain out of monitoring and ordering supplies.

8. Activate and manage your Refresh EZ Print Subscription directly through the app.

9. If your model is not supported, use the Brother iPrint&Scan app.

10. By enabling notifications, we ensure you're informed of the right offer at the right time.

11. Get what you need, when you need it – all delivered straight to your doorstep.

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