Published by Nelo Inc.

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



1. Delete Nelo Account through Email

There are 2 methods to get your data (and account) deleted by Nelo – Payments and Credit:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Nelo using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Nelo to delete your account/data:


  1. To delete your Nelo account, contact Nelo via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Nelo of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to hola@redacted... Login to see email.



2. How to Delete Nelo on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Nelo – Payments and Credit".


3. Delete Nelo on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Nelo – Payments and Credit" and Click "Uninstall".



12 details about Nelo app

1. Use your Nelo Bill Pay credit for Airtime top-ups (Telcel, Movistar, AT&T), utility payments (CFE, water, gas, TV and telephone), TAG (Televia, IAVE), and more.

2. You can forget about using a large part of your quincena as soon as you receive it, Nelo will pay for you today and give you extra time.

3. Nelo offers cash loans ranging from $500 - $10,000 pesos.

4. The Nelo app lets you defer your bills or airtime top ups to up to 6 repayments.

5. Example: For a loan of $1,500 pesos with a term of 75 days, the interest is $203.42 + IVA of $32.55. You pay $1,735.97 in total (IVA included).

6. Nelo pays your bills today and you pay Nelo back in pieces over the following 3, 4 or 6 quincenas.

7. Users can select the term of their loan, with an option to select a term longer than 70 days for all loans.

8. Signup for Nelo for FREE in minutes.

9. Nelo will never share your information.

10. For supported merchants, use Nelo to shop now and pay later.

11. We will ask you to provide personal information to validate your identity and eligibility for the credit requested.

Liked Nelo? you may also like other Shopping apps like Bill Payment & Recharge,Wallet; Paytm: Secure UPI Payments; Wanelo Shopping; Bella All Natural;

Reported Deleting Issues

No Issues reported yet. Be the first to report one!