Published by Aya Talal Alakayleh

Report an issue with وين.
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Why should I report an Issue with وين?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Aya Talal Alakayleh to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About وين

1. This application will help students to access their teachers ’office numbers and email to communicate with them.

2. Designed for students of the Hashemite University.

3. Currently serving two colleges. will soon add other colleges.

وين Customer Insights

Steps to Troubleshoot & Fix وين Issues

1. Fix وين Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart وين: Restarting the app will resolve most errors.
  2. Update the وين App. Here is how:
    1. On Android goto PlayStore » Search for "وين" » Open وين » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for وين » click "UPDATE".
  3. Clear وين app cache: Clearing cached data will force your app to retrieve the latest data directly from وين servers.
    1. On Android, goto Settings » Apps » Select "وين" » click Storage » click "Clear Cache".
  4. Check وين app permissions. If any of these permissions required to use your device's features are disenabled, وين might not work.
  5. Uninstall and reinstall وين. If nothing else has worked, completely uninstall وين then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing وين not working


2. Fix وين Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make وين be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to وين not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, وين may not be able to connect to the Internet when running in the background.

Reported Issues