Published by Aya Talal Alakayleh

contact وين Chat with our AI-based وين Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with وين?



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Why chat with our AI وين Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of وين.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

Steps to Troubleshoot & Fix وين Issues

1. Fix وين Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart وين: Restarting the app will resolve most errors.
  2. Update the وين App. Here is how:
    1. On Android goto PlayStore » Search for "وين" » Open وين » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for وين » click "UPDATE".
  3. Clear وين app cache: Clearing cached data will force your app to retrieve the latest data directly from وين servers.
    1. On Android, goto Settings » Apps » Select "وين" » click Storage » click "Clear Cache".
  4. Check وين app permissions. If any of these permissions required to use your device's features are disenabled, وين might not work.
  5. Uninstall and reinstall وين. If nothing else has worked, completely uninstall وين then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing وين not working


2. Fix وين Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make وين be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to وين not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, وين may not be able to connect to the Internet when running in the background.

Reported Issues

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