Published by Canon Electronics Inc. on Sep 25, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Canon CaptureOnTouch collects from your device

  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view Wi-Fi connections
  6. view network connections
  7. allow Wi-Fi Multicast reception
  8. full network access


1. Delete Canon CaptureOnTouch Account through Email

There are 2 methods to get your data (and account) deleted by Canon CaptureOnTouch Mobile:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Canon CaptureOnTouch Mobile account remove Canon CaptureOnTouch Mobile account


Now you understand what the Law says, Send your Request directly to Canon CaptureOnTouch using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Canon CaptureOnTouch to delete your account/data:


  1. To delete your Canon CaptureOnTouch account, contact Canon CaptureOnTouch via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Canon CaptureOnTouch of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to sup-cotm-android@redacted... Login to see email.



2. How to Delete Canon CaptureOnTouch on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Canon CaptureOnTouch Mobile".


3. Delete Canon CaptureOnTouch on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Canon CaptureOnTouch Mobile" and Click "Uninstall".



8 details about Canon CaptureOnTouch app

how to delete Canon CaptureOnTouch Mobile delete Canon CaptureOnTouch Mobile guide

1. In no event Canon Electronics Inc shall be liable for any direct, indirect, consequential, incidental special or other damages whatsoever, arising out of or relating to downloading this software by you.

2. Canon CaptureOnTouch Mobile is scanning application software for imageFORMULA scanner series.

3. CaptureOnTouch Mobile allows you to operate Canon imageFORMULA document scanners directly from your Android devices.

4. - To use this version, the DR-C225W users need to update the firmware of the scanner by using a personal computer.

5. If you are using WU10, please continue to use CaptureOnTouch Mobile V3.2 or earlier.

6. ease and to send scanned images to other applications.

7. - WU10 is no longer supported.

Liked Canon CaptureOnTouch? you may also like other Tools apps like Canon Print Service; Canon PRINT Inkjet/SELPHY; Mobile Hack Codes; Mobile Witness;

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