How to Delete MyObservatory (我的天文台) Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data MyObservatory (我的天文台) collects from your device

1. approximate location (network-based)
2. precise location (GPS and network-based)
3. read the contents of your USB storage
4. modify or delete the contents of your USB storage
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. record audio
8. view network connections
9. full network access
10. run at startup
11. prevent device from sleeping
12. receive data from Internet

1. Delete MyObservatory (我的天文台) Account through Email

There are 2 methods to get your data (and account) deleted by MyObservatory (我的天文台):

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to MyObservatory (我的天文台) using the form below:

Alternatively, you can follow these steps below to get MyObservatory (我的天文台) to delete your account/data:

1. To delete your MyObservatory (我的天文台) account, contact MyObservatory (我的天文台) via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify MyObservatory (我的天文台) of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to hkoappandroid@redacted... Login to see email.

2. How to Delete MyObservatory (我的天文台) on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete MyObservatory (我的天文台)".

3. Delete MyObservatory (我的天文台) on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "MyObservatory (我的天文台)" and Click "Uninstall".

1. Owing to the difference in topography and altitude between the weather station and user's location, and also the error in the estimated position given by the mobile device, users should note that weather information displayed on the app may be different from actual conditions in using the "MyObservatory".

2. The notification service of the mobile app including weather warnings, Location Specific Heavy Rain Information, Location-based Rain and Lightning Forecast, etc.

3. The app provides current weather including temperature, relative humidity, rainfall, wind direction and speed, as well as weather photograph collected from nearby weather stations at user's location, specified location, or selected weather stations.

4. Users should not rely on the mobile app as the only means for reception of important weather information.

5. Depending on factors such as network usage and quality of connection of user's mobile phone, it may take 5 to 20 minutes or even longer for the app to receive the notification after it is issued by the Hong Kong Observatory.

6. This location will be displayed on the main page and in "My Weather Report".

7. The meteorological data displayed on "My Location" or the station you added is provided by meteorological stations nearby, and is not necessarily from a station in the same region.

8. Use of Location-based Rain and Lightning Forecast notification, and Location-specific Heavy Rain notification will increase the battery usage and data download slightly.

9. In the "My Location Settings", users can opt for using the automatic location service provided by the smartphone, or designating "My Location" on the map themselves.

10. In case meteorological data is not available from nearby stations, data from other meteorological stations at headquarter of the Observatory, King's Park, and Star Ferry will be used instead.

11. Although the “MyObservatory” is a free app, user will be charged by their mobile network service provider on the use of data service.

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