Learn how to cancel mTicket subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel mTicket Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "mTicket".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "mTicket" and click "Cancel Subscription".




Cancel mTicket Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "mTicket" » click "Cancel Subscription".
  3. Your subscription to mTicket will now be canceled.


Cancel mTicket Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "mTicket" or "highQ Computerlösungen GmbH" » "Cancel".
  4. You are now unsubscribed from mTicket


Cancel mTicket via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to mobilepub@redacted... Login to see email.

Alternatively, you can directly ask mTicket customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on mTicket's Website

  1. Visit their website - http://www.mobiliteit.lu/m-ticket and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About mTicket App

1. Simply download the app, sign up and purchase 2 hour, day and month tickets to use on the entire public transport network in the Grand Duchy of Luxembourg or buy our RegioZone tickets if you plan on travelling across the border.

2. Buy individual tickets, or take advantage of our discounted ticket books.

3. Tickets can be validated and used straight away, or saved for future trips.

4. With the mTicket app by the Verkéiersverbond, your smart phone becomes your ticket!

5. Payment is easy and secure with Digicash and PayPal.

6. Please visit and read our terms and conditions before using the app.

Reported Cancelation Issues

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