How to Delete DEC Connect Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

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Data DEC Connect collects from your device

1. approximate location (network-based)
2. precise location (GPS and network-based)
3. read the contents of your USB storage
4. modify or delete the contents of your USB storage
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. take pictures and videos
8. view Wi-Fi connections
9. view network connections
10. full network access
11. run at startup
12. control vibration
13. prevent device from sleeping
14. receive data from Internet

1. Delete DEC Connect Account through Email

There are 2 methods to get your data (and account) deleted by DEC Connect:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to DEC Connect using the form below:

Alternatively, you can follow these steps below to get DEC Connect to delete your account/data:

1. To delete your DEC Connect account, contact DEC Connect via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify DEC Connect of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to memberservices@redacted... Login to see email.

2. How to Delete DEC Connect on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete DEC Connect".

3. Delete DEC Connect on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "DEC Connect" and Click "Uninstall".

1. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their utility.

2. Quickly view your current account balance and due date, manage recurring payments and modify payment methods.

3. DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips.

4. You can also view bill history including PDF versions of paper bills directly on your mobile device.

5. View energy usage graphs to identify high usage trends.

6. Navigate graphs quickly using an intuitive gesture based interface.

7. Easily contact Delaware Electric Cooperative by email or phone.

8. Displays facility and payment dropbox locations on a map interface.

9. Displays service interruption and outage information.

10. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.

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