Published by Grupo Xcaret on Jul 11, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data XCARET! collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. view network connections
  11. full network access
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet


1. Delete XCARET! Account through Email

There are 2 methods to get your data (and account) deleted by XCARET!:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete XCARET! account remove XCARET! account


Now you understand what the Law says, Send your Request directly to XCARET! using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get XCARET! to delete your account/data:


  1. To delete your XCARET! account, contact XCARET! via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify XCARET! of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to mmarketing@redacted... Login to see email.



2. How to Delete XCARET! on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete XCARET!".


3. Delete XCARET! on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "XCARET!" and Click "Uninstall".



12 details about XCARET! app

how to delete XCARET! delete XCARET! guide

1. • Find in the map all the services at Xcaret such as antibacterial gel stations, hand washers, water dispensers, dressing rooms, lockers, routes, shops, snorkel gear rental, etc.

2. • Direct access to your digital Tickets and enter easier to the details of Xcaret, Xel-Há, Xplor Xenses, and Xoximilco parks.

3. • Search the included services at Xel-Há such as modules, dressing rooms, lockers, shops, water dispensers, towel deposits, snorkel gear, etc.

4. • Have general information about Xcaret, Xel-Há, Xavage, Xplor, Xplor Fuego, Xoximilco, Xenses parks and how to get there.

5. • Find valuable information about the 360° Xafety protocols we are implementing at the parks.

6. This app offers the option to receive push notifications related to your visit to the parks.

7. • Find details of every activity with the schedule, restrictions, and important information.

8. • Watch what’s New at the parks, including Dream Activities, Shows, etc.

9. Note: some of the app features require your full name, country, date of birth, and email address, plus location data.

10. At our parks, we have eliminated the use of printed materials, making our planet happier.

11. • Call to book one of the Dream Activities after looking at its details.

Liked XCARET!? you may also like other Travel & Local apps like gg; iMotoneige; Check-Mig; ACCIONA Mobility - Motosharing;

Reported Deleting Issues

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