Published by SFMTA

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Muni collects from your device

  1. find accounts on the device
  2. find accounts on the device
  3. add or remove accounts
  4. precise location (GPS and network-based)
  5. approximate location (network-based)
  6. use accounts on the device
  7. control vibration
  8. full network access
  9. run at startup
  10. prevent device from sleeping
  11. create accounts and set passwords
  12. view network connections
  13. receive data from Internet


1. Delete Muni Account through Email

There are 2 methods to get your data (and account) deleted by MuniMobile:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete MuniMobile account remove MuniMobile account


Now you understand what the Law says, Send your Request directly to Muni using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Muni to delete your account/data:


  1. To delete your Muni account, contact Muni via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Muni of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to munimobile@redacted... Login to see email.



2. How to Delete Muni on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete MuniMobile".


3. Delete Muni on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "MuniMobile" and Click "Uninstall".



12 details about Muni app

how to delete MuniMobile delete MuniMobile guide

1. If you're at a Train station where fares are required, make sure you activate your ticket (by tapping the "Use" button) before entering the station area.

2. • Don't uninstall the Muni Mobile app or erase your phone without transferring your unused tickets first.

3. Your tickets are stored on your phone (which makes it possible to use them without an Internet connection).

4. The official mobile ticketing app from San Francisco Municipal Transportation Agency! The MuniMobile app lets you purchase and use fares and passes instantly on your phone—anywhere, anytime.

5. An Internet connection is required to purchase tickets, but you can use/activate your tickets offline.

6. • Store multiple tickets on your phone for future use.

7. • No need to carry cash, count exact change or find a ticket machine.

8. • Pay a single fare or multiple fares for a group of riders.

9. Otherwise, activate your ticket when you see your bus or train approaching.

10. • Buy and use fares instantly using a debit/credit card, PayPal or Google Pay.

11. • Activate your ticket before boarding.

Liked Muni? you may also like other Travel & Local apps like gg; ArriveCAN; iMotoneige; Bird — Ride Electric;

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