Published by ServiceNow on Nov 27, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data ServiceNow Agent collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. pair with Bluetooth devices
  8. access Bluetooth settings
  9. connect and disconnect from Wi-Fi
  10. full network access
  11. change your audio settings
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet


1. Delete ServiceNow Agent Account through Email

There are 2 methods to get your data (and account) deleted by ServiceNow Agent:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete ServiceNow Agent account remove ServiceNow Agent account


Now you understand what the Law says, Send your Request directly to ServiceNow Agent using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get ServiceNow Agent to delete your account/data:


  1. To delete your ServiceNow Agent account, contact ServiceNow Agent via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify ServiceNow Agent of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to mobile@redacted... Login to see email.



2. How to Delete ServiceNow Agent on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete ServiceNow Agent".


3. Delete ServiceNow Agent on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "ServiceNow Agent" and Click "Uninstall".



11 details about ServiceNow Agent app

how to delete ServiceNow Agent delete ServiceNow Agent guide

1. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go.

2. The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management.

3. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices.

4. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc.

5. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

6. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity.

7. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.

8. NOTE: This app requires the ServiceNow Madrid instance or later.

9. Organizations can easily configure and extend the workflows to meet their own unique needs.

10. in the United States and/or other countries.

Liked ServiceNow Agent? you may also like other Business apps like Aflac Agent Hub; CINC Agent; HomeLight For Agents; Agent Success App; Agent for VoIP Resellers;

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