How to Delete Cortex XDR Agent Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data Cortex XDR Agent collects from your device

1. find accounts on the device
2. find accounts on the device
3. read your contacts
4. view network connections
5. full network access
6. run at startup
7. draw over other apps
8. prevent device from sleeping

1. Delete Cortex XDR Agent Account through Email

There are 2 methods to get your data (and account) deleted by Cortex XDR Agent:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Cortex XDR Agent using the form below:

Alternatively, you can follow these steps below to get Cortex XDR Agent to delete your account/data:

1. To delete your Cortex XDR Agent account, contact Cortex XDR Agent via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Cortex XDR Agent of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to support@redacted... Login to see email.

2. How to Delete Cortex XDR Agent on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Cortex XDR Agent".

3. Delete Cortex XDR Agent on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Cortex XDR Agent" and Click "Uninstall".

1. The Cortex XDR app enforces your organization’s security policy to block known malware and unknown files (recommended), upload unknown files for in-depth inspection and analysis, treat grayware as malware, and perform local analysis to determine the likelihood an unknown file is malware.

2. The Cortex XDR app for Android prevents known malware and unknown APK files from running on your Android endpoints.

3. Cortex XDR for Android is available for existing Palo Alto Networks Cortex XDR customers with an active Cortex XDR or Traps management service subscription.

4. Cortex XDR uses an accessibility service to protect you from malware applications.

5. You can also whitelist trusted signers to enable unknown apps that are signed to run before the Cortex XDR app receives an official verdict for the app.

6. Configuring is as simple as enabling the Malware Monitoring Service (Settings > Accessibility > Malware Monitoring Service > Enable).

7. Cortex XDR does NOT record any of your app usage statistics.

8. It detects when a malicious application is launched, and will prompt you to stop using our local database.

Liked Cortex XDR Agent? you may also like other Business apps like CortexScan Demo; Aflac Agent Hub; CINC Agent; HomeLight For Agents;