Published by miHoYo Limited on Sep 21, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data HoYoLAB collects from your device

  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. read phone status and identity
  10. view network connections
  11. full network access
  12. change your audio settings
  13. run at startup
  14. reorder running apps
  15. draw over other apps
  16. control vibration
  17. prevent device from sleeping
  18. set an alarm
  19. read Google service configuration
  20. close other apps
  21. receive data from Internet


1. Delete HoYoLAB Account through Email

There are 2 methods to get your data (and account) deleted by HoYoLAB:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete HoYoLAB account remove HoYoLAB account


Now you understand what the Law says, Send your Request directly to HoYoLAB using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get HoYoLAB to delete your account/data:


  1. To delete your HoYoLAB account, contact HoYoLAB via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify HoYoLAB of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to hoyolab@redacted... Login to see email.



2. How to Delete HoYoLAB on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete HoYoLAB".


3. Delete HoYoLAB on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "HoYoLAB" and Click "Uninstall".



9 details about HoYoLAB app

how to delete HoYoLAB delete HoYoLAB guide

1. Our knowledgeable technical team is dedicated to designing and developing safe and reliable software to provide quality service experience.

2. Find practical tools, such as highly informative guides to enhance your gaming experience.

3. Browse a variety of quality content and quickly find top posts recommended to them.

4. Get official information about exciting game events, staying up to date with the game.

5. We focus on product innovation and user experience.

6. Communicate, discuss, explore the community, and meet new friends.

7. Our software is compatible with mainstream smartphones.

8. Share anecdotes and fan art, inspiring creativity.

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Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • How do I log into my Genshin Impact account if my account is linked to Facebook, which I do not have access to

    — by Ergoist 2 months ago

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