How to Delete MatrixCare Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data MatrixCare collects from your device

1. approximate location (network-based)
2. precise location (GPS and network-based)
3. view Wi-Fi connections
4. view network connections
5. full network access
6. run at startup
7. prevent device from sleeping
8. receive data from Internet

1. Delete MatrixCare Account through Email

There are 2 methods to get your data (and account) deleted by MatrixCare for Home Care:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to MatrixCare using the form below:

Alternatively, you can follow these steps below to get MatrixCare to delete your account/data:

1. To delete your MatrixCare account, contact MatrixCare via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify MatrixCare of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to hc-support@redacted... Login to see email.

2. How to Delete MatrixCare on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete MatrixCare for Home Care".

3. Delete MatrixCare on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "MatrixCare for Home Care" and Click "Uninstall".

1. MatrixCare for Home Care is an electronic health record/electronic medical record (EHR/EMR) app that enables Home Care organizations to enforce best practices that maximize compliance, improve client outcomes and increase efficiencies.

2. It’s designed to enable Caregivers to have the ability to document services at the point-of-care to ensure accuracy and compliance, without compromising the care of the client.

3. It allows Users to access their schedules and client information at the time the care is provided.

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