Published by HID Global on Jun 15, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data HID collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. pair with Bluetooth devices
  7. access Bluetooth settings
  8. connect and disconnect from Wi-Fi
  9. full network access
  10. control Near Field Communication
  11. run at startup
  12. reorder running apps
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet


1. Delete HID Account through Email

There are 2 methods to get your data (and account) deleted by HID Mobile Access:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete HID Mobile Access account remove HID Mobile Access account


Now you understand what the Law says, Send your Request directly to HID using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get HID to delete your account/data:


  1. To delete your HID account, contact HID via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify HID of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to mobileaccess@redacted... Login to see email.



2. How to Delete HID on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete HID Mobile Access".


3. Delete HID on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "HID Mobile Access" and Click "Uninstall".



6 details about HID app

how to delete HID Mobile Access delete HID Mobile Access guide

1. If you would like to start using HID Mobile Access® in your organization please visit to learn more about the service and compatible readers.

2. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs.

3. HID Mobile Access® is the quality access control you have come to expect in the form of a mobile device.

4. To improve the door opening experience, we detect readers when the app is not open.

5. Location Services is used exclusively for this purpose.

Liked HID? you may also like other Business apps like ACTi Mobile Client; ServSuite Mobile; V-CUBE Seminar Mobile; FineReader: Mobile Scanner App; Mobile Forms;

Reported Deleting Issues

No Issues reported yet. Be the first to report one!