Published by Claro Centroamérica on Nov 20, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Mi Claro collects from your device

  1. find accounts on the device
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. find accounts on the device
  4. read your contacts
  5. approximate location (network-based)
  6. precise location (GPS and network-based)
  7. receive text messages (SMS)
  8. directly call phone numbers
  9. read phone status and identity
  10. read the contents of your USB storage
  11. modify or delete the contents of your USB storage
  12. read the contents of your USB storage
  13. modify or delete the contents of your USB storage
  14. take pictures and videos
  15. view Wi-Fi connections
  16. read phone status and identity
  17. view network connections
  18. full network access
  19. run at startup
  20. draw over other apps
  21. control vibration
  22. prevent device from sleeping
  23. run the application's scheduled background work
  24. receive data from Internet


1. Delete Mi Claro Account through Email

There are 2 methods to get your data (and account) deleted by Mi Claro:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

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Now you understand what the Law says, Send your Request directly to Mi Claro using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Mi Claro to delete your account/data:


  1. To delete your Mi Claro account, contact Mi Claro via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Mi Claro of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to claroguatemala@redacted... Login to see email.



2. How to Delete Mi Claro on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Mi Claro".


3. Delete Mi Claro on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Mi Claro" and Click "Uninstall".



2 details about Mi Claro app

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1. Disfruta de la nueva experiencia con la aplicación de Mi Claro.

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Reported Deleting Issues

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