Learn how to cancel CLAIRITY™+ subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel CLAIRITY Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "CLAIRITY™+".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "CLAIRITY" and click "Cancel Subscription".


cancel CLAIRITY™+ subscription 1 cancel CLAIRITY™+ subscription 2


Cancel CLAIRITY Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "CLAIRITY™+" » click "Cancel Subscription".
  3. Your subscription to CLAIRITY will now be canceled.


Cancel CLAIRITY Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "CLAIRITY™+" or "Acuity Brands" » "Cancel".
  4. You are now unsubscribed from CLAIRITY


Cancel CLAIRITY via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to nlightair-support@redacted... Login to see email.

Alternatively, you can directly ask CLAIRITY customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on CLAIRITY's Website

  1. Visit their website - https://www.acuitybrands.com/support/technical-support/lighting-controls-support and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About CLAIRITY™+ App

cancel CLAIRITY™+ howto cancel CLAIRITY™+ guide

1. Within this app are micro-applications from various brands, including Sensor Switch™ (JOT), nLight® (nLight Wired and nLight AIR), and Emergency Lighting Reporting through the STAR application.

2. The CLAIRITY™+ mobile app is a single app launcher that provides a variety of connected lighting applications for contractors, sales agents or facility maintenance professionals.

3. This cloud connected app allows validated end users (electrical contractors, sales agents or facility maintenance professionals) to start up, configure and troubleshoot from a compatible smartphone or tablet.

4. The nLight AIR application provides easy startup, configuration and modification of nLight® AIR wireless controls.

5. The JOT enabled wireless dimming technology allows contractors to install fixtures without running any 0-10V dimming wires.

6. The nLight Wired application is a cost-effective method that simplifies programming and reduces start-up times for nLight devices in smaller projects.

7. By connecting to an nLight zone with the nIO BT, this allows for the configuration of nLight Wired devices using Bluetooth® technology.

8. STAR-enabled emergency equipment provides complete confidence in maintaining life safety code requirements for your emergency lighting.

9. The JOT enabled wireless system is established with common occupancy-based predefined default settings.

10. Wireless pairing of fixtures and controls is accomplished with Just One Touch of a button.

11. The CLAIRITY+ mobile app is only needed for advance features and settings.

12. Monthly and annual tests are conducted automatically, and test results are logged and ready for access within the STAR app as needed. • Easily know when an issue is encountered and avoid problems before an emergency occurs.

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