Published by Schweizerische Bundesbahnen SBB on Mar 6, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data SBB collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. view Wi-Fi connections
  4. view network connections
  5. pair with Bluetooth devices
  6. access Bluetooth settings
  7. full network access
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet


1. Delete SBB Account through Email

There are 2 methods to get your data (and account) deleted by SBB Mobile:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete SBB Mobile account remove SBB Mobile account


Now you understand what the Law says, Send your Request directly to SBB using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get SBB to delete your account/data:


  1. To delete your SBB account, contact SBB via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify SBB of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to sbbmobile.android@redacted... Login to see email.



2. How to Delete SBB on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete SBB Mobile".


3. Delete SBB on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "SBB Mobile" and Click "Uninstall".



12 details about SBB app

how to delete SBB Mobile delete SBB Mobile guide

1. Want to know ahead of time if your train will arrive on time? Want to have quicker access to your ticket during ticket inspection? Want to be able to find your way better at the station and have reliable map information? We have good news for you! SBB Mobile can do it all.

2. SBB Mobile requires internet access to search the timetable as well as for ticket purchases.

3. SBB Mobile requires access to your camera to take pictures directly in the app for your personalised touch timetable.

4. • Save your trip and we will provide you with all the information you need during your journey under ‘Single Trips’: everything from departure and arrival times, platform information and service disruptions to train formations and walking routes.

5. For connections from your current location, the GPS function must be activated so that SBB Mobile can find the nearest stop.

6. • Buy regional transport tickets and Day Passes for the GA Travelcard area of validity quickly and easily without searching the timetable.

7. • Plan your journey with a simple timetable search via the touch timetable or use your current position as the origin or destination, locating it on the map.

8. SBB Mobile requires read and write permissions to be able to import your desired connection into the calendar.

9. • Show your public transport travelcards digitally with SwissPass Mobile.

10. • The app accompanies you from door to door as you travel and you will receive information about delays, disruption and interchange times via push notification.

11. • EasyRide calculates the right ticket for your journey on the basis of the routes you travelled and charges you the relevant amount subsequently.

Liked SBB? you may also like other Maps & Navigation apps like Mobile Number Location GPS; myStop® Mobile; Blink Mobile; Global Mapper Mobile;

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