Published by City of New York on Apr 3, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data NYC311 collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. read phone status and identity
  10. view network connections
  11. full network access
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. read Google service configuration
  16. receive data from Internet


1. Delete NYC311 Account through Email

There are 2 methods to get your data (and account) deleted by NYC311:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete NYC311 account remove NYC311 account


Now you understand what the Law says, Send your Request directly to NYC311 using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get NYC311 to delete your account/data:


  1. To delete your NYC311 account, contact NYC311 via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify NYC311 of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to android-appmkt@redacted... Login to see email.



2. How to Delete NYC311 on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete NYC311".


3. Delete NYC311 on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "NYC311" and Click "Uninstall".



11 details about NYC311 app

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1. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.

2. Get quick, easy access to services on our other channels, including NYC311 Online and Text.

3. The NYC311 App is your on-the-go, one-stop shop for New York City government services.

4. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away.

5. See the latest status of your requests all in one place.

6. · Track Service Requests.

7. You can also get notifications of any updates to the normal schedule.

8. · Report problems.

9. · Stay in the know.

10. · Connect with us.

Liked NYC311? you may also like other Tools apps like Notify NYC; NYC Secure; Tinycore - CPU, RAM monitor; Gallery;

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