Published by Citymapper Limited on Nov 4, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Citymapper collects from your device

  1. find accounts on the device
  2. read calendar events plus confidential information
  3. find accounts on the device
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. view network connections
  11. full network access
  12. control Near Field Communication
  13. run at startup
  14. use accounts on the device
  15. control vibration
  16. prevent device from sleeping
  17. read Google service configuration
  18. receive data from Internet


1. Delete Citymapper Account through Email

There are 2 methods to get your data (and account) deleted by Citymapper:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Citymapper account remove Citymapper account


Now you understand what the Law says, Send your Request directly to Citymapper using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Citymapper to delete your account/data:


  1. To delete your Citymapper account, contact Citymapper via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Citymapper of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to support@redacted... Login to see email.



2. How to Delete Citymapper on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Citymapper".


3. Delete Citymapper on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Citymapper" and Click "Uninstall".



12 details about Citymapper app

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1. ► Get daily updates right on your lock screen for all public transportation: real-time bus arrivals, subway, ferry and train times, with disruption / delay / status alerts and alternative routes.

2. Subscribe to your favorite subway, train, bus or ferry line for automatic disruption / delay / status alerts.

3. Easily navigate your city with turn-by-turn directions for all your public transportation, walking, cycling and scooter trips.

4. Follow your public transportation as it’s approaching on a real-time map with our train & bus tracker.

5. ► Turn-by-turn navigation for your transit, walking, cycling and scooter trips.

6. ► Live wait times and ETA so you'll never miss a bus, train or ferry again.

7. ► Share your live trip: let friends follow your live trip to know when you'll arrive.

8. Choose between 3 different map views, see the charge levels of e-scooters and e-bikes around you, and avoid no-parking zones.

9. ► Compare cab fares, hail a ride, hop on a shared bike or get on the nearest scooter.

10. ► Save Home, Work and your go-to stops / stations for fast trip planning.

11. ► Hit GO in the app and automatically see all the information you need during your trip on your Wear OS watch.

Liked Citymapper? you may also like other Maps & Navigation apps like My Drone Hub; swisstopo; 北斗导航地图; Rescue Network;

Reported Deleting Issues

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