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There are 2 methods to get your data (and account) deleted by Mi Acueductos:
Now you understand what the Law says, Send your Request directly to Mi Acueductos using the form below:
Alternatively, you can follow these steps below to get Mi Acueductos to delete your account/data:
1. This new app is available for your phone from the Puerto Rico Aqueduct and Sewer Authority (PRASA), who has considered your demands in this technologically advanced world.
2. Did you make a payment, you verified your history and you see not credited to your account or reflected as "in transit"? Now you can make a claim online in a few minutes.
3. If you have not received your bill by mail, you can use the app to select the account that is missing the bill, provide us some details so that we can investigate.
4. If the debt exceeds $250, you can apply for a repayment plan, in which case your immediate payment will be 40% of the entire amount owed.
5. You'll be able to report problems, examine your account details, and make payments.
6. If you detect a issue, via your mobile phone you can take a photo, enter basic information and report it.
7. The system displays the status of all service orders requested in the accounts registered under your name.
8. If you do not agree with the billed charges, you can claim your bill on or before the due date.
9. You'll be able to quickly, simply, and safely access your water and sewer services with this app.
10. No matter the time or place, with this App you will have the solution at your fingertips.
11. - You will find a record of your previous and current transactions.
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