How to Delete MyHannover Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

1. Delete MyHannover Account through Email

There are 2 methods to get your data (and account) deleted by MyHannover:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to MyHannover using the form below:

Alternatively, you can follow these steps below to get MyHannover to delete your account/data:

1. To delete your MyHannover account, contact MyHannover via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify MyHannover of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to myhannover@redacted... Login to see email.

2. How to Delete MyHannover on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete MyHannover".

3. Delete MyHannover on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "MyHannover" and Click "Uninstall".

1. Together with ÜSTRA and STADTKIND, HaCon proudly presents your smart trip and event planner for all of Hannover! Whether by bus, tram, bike, foot or car – MyHannover will guide you from A to B and help you find the coolest events in town.

2. This is why our software is considered the highest industry standard for trip planning throughout the world and prompted the Massachusetts Institute of Technology (MIT) to honor HaCon as one of the “50 Smartest Companies” worldwide.

3. About HaCon: With a dedicated team of 300+, Hannover-based HaCon provides cutting-edge software solutions for public transportation, mobility and logistics.

4. Our award-winning trip planners, such as the "DB Navigator," are available across all mobile platforms and belong to the most successful apps in Europe.

5. The timetable information system HAFAS helps millions of passengers stay up to date on their connections.

6. Since 2017, HaCon has been a member of the Siemens family.

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