Published by Octopus Cards Limited on Sep 13, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Octopus collects from your device

  1. find accounts on the device
  2. add or remove accounts
  3. find accounts on the device
  4. read your contacts
  5. approximate location (network-based)
  6. precise location (GPS and network-based)
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. view Wi-Fi connections
  13. view network connections
  14. create accounts and set passwords
  15. full network access
  16. control Near Field Communication
  17. run at startup
  18. control vibration
  19. prevent device from sleeping
  20. receive data from Internet
  21. SmartcardServicePermission label


1. Delete Octopus Account through Email

There are 2 methods to get your data (and account) deleted by Octopus:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Octopus account remove Octopus account


Now you understand what the Law says, Send your Request directly to Octopus using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Octopus to delete your account/data:


  1. To delete your Octopus account, contact Octopus via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Octopus of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to customerservice@redacted... Login to see email.



2. How to Delete Octopus on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Octopus".


3. Delete Octopus on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Octopus" and Click "Uninstall".



5 details about Octopus app

how to delete Octopus delete Octopus guide

1. Octopus Mastercard can be used at all online merchants that accept Mastercard; you can also add it to Google Pay™ to tap your mobile to pay around the world.

2. You can top up the prepaid cards via FPS to control how much you spend, set daily and per transaction limits, or even turn them off to prevent unauthorized transactions.

3. Octopus UnionPay QR lets you pay at over 30 million merchants on the Mainland and beyond.

4. Get our prepaid Mastercard and UnionPay QR instantly with just a few clicks.

Liked Octopus? you may also like other Tools apps like Octopus - Gamepad, Keymapper; Octopus Plugin; Octopus Plugin 32bit; Octoplugin - Octopus Gamepad, ;

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