Published by JustPlay GmbH on Oct 2, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data JustPlay collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. read terms you added to the dictionary
  8. run at startup
  9. prevent device from sleeping
  10. read Google service configuration
  11. update component usage statistics
  12. receive data from Internet


1. Delete JustPlay Account through Email

There are 2 methods to get your data (and account) deleted by JustPlay: Earn Money or Donate:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete JustPlay: Earn Money or Donate account remove JustPlay: Earn Money or Donate account


Now you understand what the Law says, Send your Request directly to JustPlay using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get JustPlay to delete your account/data:


  1. To delete your JustPlay account, contact JustPlay via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify JustPlay of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to customer-support@redacted... Login to see email.



2. How to Delete JustPlay on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete JustPlay: Earn Money or Donate".


3. Delete JustPlay on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "JustPlay: Earn Money or Donate" and Click "Uninstall".



10 details about JustPlay app

how to delete JustPlay: Earn Money or Donate delete JustPlay: Earn Money or Donate guide

1. At JustPlay, we aim to create a fairer gaming ecosystem by offering games that you'll love while earning loyalty coins for your time spent playing them.

2. Join the JustPlay community today and experience a loyalty program that truly values your time and gaming passion, while making a positive impact on the world.

3. Discover a unique collection of games you won't find anywhere else, and earn loyalty coins for the time you spend playing them.

4. JustPlay is a one-of-a-kind loyalty program that rewards you with loyalty coins for engaging with amazing games.

5. Enjoy daily payouts every 3 hours, giving you the flexibility to choose between PayPal cash-outs, gift cards, or donations to support causes close to your heart.

6. We're redefining digital entertainment by empowering players worldwide with daily rewards for their gaming passion.

7. Cash in on your passion for gaming and make a difference by donating to fantastic charities.

8. Our exclusive game selection ensures that you'll always be rewarded for your loyalty.

9. Our vision is to contribute to a more equitable world, and we believe that every individual can help make a difference.

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Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my account completely, I was unaware that I wouldn't be able to log in to the same account on a different phone and now I cannot use my new permanent account because my PayPal is linked to the other one.

    — by Melody Mauney 5 months ago

  • I would like to delete my Just Play account because I can't cash out with my new device.

    — by Francesca Valentini 11 months ago

  • Cancella

    — by GIACOMO NICOLO 1 year ago

  • Are u able to delete my account beanerash3@redacted on your app

    — by Ashley beamer 1 year ago

  • Hey you Can delete the email registred justplay27122@redacted on justplay app earn or donate i can't more make cash out i have message tell that i have account registred

    — by lacostemax8 1 year ago

  • Hey you Can delete the email registred justplay27122@redacted on justplay app earn or donate i can't more make cash out i have message tell that i have account registred

    — by lacostemax8 1 year ago

  • I deleted the app becouse it stop working and now when i down load it again and tryed to cash out a error came said i have a account

    — by Melissa o brien 1 year ago

  • Nicholas Baumgart 518 Johnson St Charlotte MI 48813 I don't know the email I was using

    — by Nicholas Baumgart 1 year ago

  • Hello I was wondering if we can update verify account as it saying not received any information can fix we that I have no idea how to

    — by Angie 1 year ago

  • Bonjour merci de bien vouloir supprimer mon compte grenouille8272@redacted

    — by lacostemax8 1 year ago

  • Bonjour supprimer mes précédent compte visage faciale parceque je peux pas récupérer mes gains gagner voici les email daronne81@redacted renardbleuhd@redacted dauphin27167@redacted grenouille8272@redacted pirate82828@redacted
    Lacostemax8@redacted

    — by lacostemax8 1 year ago

  • Bonjour je peux plus utiliser la vérification faciale pour récupérer mes gains sur justplay veuillez s'il vous plaît supprimer mon visage sur mes précédents compte daronne81@redacted grenouille8272@redacted pirate82828@redacted luxor2721@redacted
    dauphin27167@redacted
    renardbleuhd@redacted

    — by lacostemax8 1 year ago

  • Je m'appelle lacostemax8. Voici ma plainte concernant un problème que j'ai rencontré avec votre application JustPlay - Gagnez ou faites un don.
    Bonjour Mon identifiant : 083335b0-9735-4a79-8396-d875dd7431da. Je souhaite supprimer mes comptes suivants sur ces adresses email J'ai déjà un compte existant associé à la vérification faciale qui m'indique voici les emails que je souhaite supprimer de votre application daronne81@redacted foxbleuhd@gmail .com frog8272@ gmail.com luxor2721@redacted pirate82828@redacted dauphin27167@redacted.

    — by lacostemax8 1 year ago

  • Hello My user ID: 083335b0-9735-4a79-8396-d875dd7431da. I want to delete my following accounts on these email addresses I already have an existing account associated with facial verification that it tells me here are the emails that I want to be deleted from your application daronne81@redacted foxbleuhd@gmail .com frog8272@redacted luxor2721@redacted pirate82828@redacted dauphin27167@redacted

    — by lacostemax8 1 year ago

  • Hello My user ID: 083335b0-9735-4a79-8396-d875dd7431da. I want to delete my following accounts on these email addresses I already have an existing account associated with facial verification that it tells me here are the emails that I want to be deleted from your application daronne81@redacted foxbleuhd@gmail .com frog8272@redacted luxor2721@redacted pirate82828@redacted dauphin27167@redacted

    — by lacostemax8 1 year ago

  • Ich kann das Geld auszahlen

    — by Motz Denis 1 year ago

  • اريد حذف البيانات

    — by Hasan 1 year ago

  • I would like to delete 2 accounts I accidentally installed it on new phone it doesn't allow me to link my PayPal so I want to delete both accounts and start a new one.

    — by Kimberly Rivera 1 year ago

  • I want to delete my accounts that were on justplay if u can

    — by Ashley beamer 1 year ago

  • I'm having problems cashing out my giftcard I'd is 4fb59df7-ee7d-4d01-9520-bf06d601c8fe

    — by Ashley beamer 1 year ago

  • Can u delete beanerash3@redacted from justplay

    — by Ashley beamer 1 year ago

  • I would like to deleted my Justplay Account please

    — by Jerell Jones 1 year ago

  • Please delete my account

    — by Patryk 1 year ago

  • Can you please delete my account it is not giving me any cash out on my games and I've sent an email about my problem and I never got a reply back

    — by Dylan Hulin 1 year ago

  • Delete please

    — by Roberto Beloit 1 year ago

  • I want to delete my just play account. The law under which I make my request (GDPR or CCPA).$7,500 fine under CCPA and 4% of annual turnover under GDPR if deleting my account is not honored

    — by Alvin B Gravesandy 1 year ago

  • I want to delete my account

    — by Libby 1 year ago

  • Please delete my account information.

    — by Steve Labe 1 year ago

  • It's sending it different app not happy need new account

    — by Airbug90 1 year ago

  • It sending my money somewhere else not happy

    — by Airbug90 1 year ago

  • Delete my accounts

    — by Shavonta edmond 2 years ago

  • I can't cash out...just need to delete account so I can reregister...

    — by Marion Prather 2 years ago

  • voglio eliminare il mio account con My user ID: 7f3eac1a-2646-405e-b0ef-8692d0f50990

    — by filippo 2 years ago

  • I need to delete this just play account

    — by Jonathan 2 years ago

  • Having trouble with putting money on my amazon account from my justplay app

    — by Jamesa Williams 2 years ago

  • My delete account

    — by FelixCollado 2 years ago

  • I just want to restart because everything is frozen and I just want to save up for my school

    — by Evelyn Ogbefua 2 years ago

  • Delete my face scan data my id is 8bfaad55-a249-42d3-a0ec-26d518f0cf86

    — by Fredrick McClendon 2 years ago

  • I want account completely deleted. Too many Uninstaller apparently and payouts get slower and slower as you play. I played 2468 for 3 straight days to get $1.15. Please delete account and email

    — by Rene brownell 2 years ago

  • Account Deletion Request

    — by Fredrick McClendon 2 years ago

  • I want to delete my account and all personal info asap

    — by Kelly simmons 2 years ago

  • My User ID: a3c00c64-800f-4ab0-9e02-32d741622fff. Write your inquiry here…
    Can u remove my data on this account

    — by Fredrick McClendon 2 years ago

  • Account Deletion Request

    — by Fredrick McClendon 2 years ago

  • Delete

    — by Grace Atem 2 years ago

  • I want my account delayed because I have gotten a new device and am unable to play on the new device due to my old device having another account and under gdpr law this gives me the right to ask any organization to delete any information they have on me. And if you do not comply you can be penalized $7,500 under the CCPA and 4% of annual turnover under gdpr.

    — by Jennifer Harkcom 2 years ago

  • Delete my account

    — by Grace Atem 2 years ago

  • Why as are you playing with my pages on my game

    — by KRISTINA R RUTHERFORD 2 years ago

  • Someone used there email now I can't use my pay pal

    — by Brittany Redmon 2 years ago

  • Got a new phone and can't transfer my account over to my new phone

    — by Desirae Argueta Joj 2 years ago

  • Can't Transfer account over to my new phone so just delete my account

    — by Desirae Argueta Joj 2 years ago

  • I have to delete because I sold my phone and I got another one I hope I can delete it and start on another account if that is possible

    — by Erica Lawton 2 years ago

  • Delete. My just plate account because I'm not earning any money anymore and I have sent you messages about it

    — by Linda H Swain 2 years ago

  • Game has stopped working it is no longer tracking my progress and I have stopped receiving money so I have no use for the app anymore

    — by Lexi lamb 2 years ago

  • Requesting that my account be deleted for the reason of having complications cashing out

    — by Heather 2 years ago

  • Delete all my accounts

    — by Ashley abbott 2 years ago

  • I don't want it it's causing problems to my phone

    — by Keyera Burkes 2 years ago

  • Can you please delete my account i cant remember my password and i got a new phone and i would like to completely start over brand new so please my account

    — by Carrie tackett 2 years ago

  • Not letting me order

    — by Ashley beamer 2 years ago

  • Delete my justplay account reset my phone and cant cash get picture taken

    — by Terry 2 years ago

  • I want to delete my account, I've been getting random messages from this app again, etc. I want my data/account deleted. Under GDPR or CCPA I do not need to tell specific reasons, just that I have the right to have my data deleted.

    My email is andrewleewcta@redacted Andrew Lee.

    — by Andrew Lee 2 years ago

  • I forget my account and i can't get my money anymore. I want a new account

    — by Michael mizell 2 years ago

  • Please delete data cause it keeps saying that I'm associated with another just play account which I am not so it's not letting cash out

    — by David Cunningham 2 years ago

  • Hello JustPlay,

    I would like to delete my account associated with creativedog123@redacted

    — by John Bill 2 years ago

  • I would like to request a Personal Data deletion under the CCPA Act & you will get fined of $7,500 if you do not comply in within 1 calender month

    — by Michael Pukay 2 years ago

  • Please delete my account I can't get on it this I got a another phone

    — by Ronnie 2 years ago

  • Please delete my account with the email address of Kacybaker1989@redacted. I have no access to the account anymore

    — by Kacy Coleman 2 years ago

  • I need all my accounts deleted

    — by Lillian Limardo 2 years ago

  • I got another phone

    — by Braden Leo Hofer 2 years ago

  • I live in ky, and need my account deleted for joniemae165@redacted thank you

    — by Joni monson 2 years ago

  • I need you to delete my info your app keeps dening my the full use of it so there's no reason for it to have my info

    — by Kelly simmons 2 years ago

  • Yes I would like you to delete all information about me because upon having to reset my phone I can't figure out how to sign back in to my account therefore every time I use the app it keeps telling me I'm connected to another account when trying to cash out (a account I don't know how to sign in to) so if I can't use the app I don't see any need for you guys to have and store my information it's a great app just sucks you guys give no way to link and sign in to accounts

    — by Kelly simmons 2 years ago

  • I want to delete this just play account so I can set it up on new phone

    — by Renae Thomas 3 years ago

  • Please delete this account I no longer have access to the phone

    — by Daniel Velez 3 years ago

  • Would you please close my account thank you. Happy Hoildays .

    — by Michael Hewitt 2 years ago

  • Can't access my account. App keep saying that something about picture

    — by Marvin C Goff 2 years ago

  • Can't access my account. App keep saying that something about picture

    — by Marvin C Goff 2 years ago

  • The games associated with the program started suddenly sending a notification that I had the VPN on - despite the fact that I do not have even VPN program nor use other than mobile network for communication.

    — by Mait 2 years ago

  • Hi I had to reset my phone, and now I'm having trouble using the just play app. When cashing out it takes me to the part where I need to take my picture once its done that it then says I've already an account with you, which I know that but I don't know how to get past that part

    — by Denise Drake 2 years ago

  • Delete

    — by grace atem 2 years ago

  • Delete

    — by mgmrosarioatem@gmail.com 2 years ago