Published by Independence Blue Cross on Oct 30, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data IBX collects from your device

  1. find accounts on the device
  2. add or remove accounts
  3. find accounts on the device
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. record audio
  13. view Wi-Fi connections
  14. read phone status and identity
  15. view network connections
  16. create accounts and set passwords
  17. full network access
  18. run at startup
  19. use accounts on the device
  20. control vibration
  21. prevent device from sleeping
  22. read Google service configuration
  23. receive data from Internet


1. Delete IBX Account through Email

There are 2 methods to get your data (and account) deleted by IBX:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete IBX account remove IBX account


Now you understand what the Law says, Send your Request directly to IBX using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get IBX to delete your account/data:


  1. To delete your IBX account, contact IBX via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify IBX of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to ibxmobile@redacted... Click to see email



2. How to Delete IBX on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete IBX".


3. Delete IBX on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "IBX" and Click "Uninstall".



3 details about IBX app

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1. With new and improved features, the IBX app gives you easy access to your health care coverage 24/7, wherever you are.

2. Download the new IBX app for your Android to help you make the most of your Independence Blue Cross health plan.

Liked IBX? you may also like other Health & Fitness apps like Huawei Health; Endomondo - Running & Walking; Lucky Step-Walking Tracker; MyFitnessPal: Calorie Counter; Lifelog;

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