How to Delete Hello Cup Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data Hello Cup collects from your device

1. approximate location (network-based)
2. precise location (GPS and network-based)
3. pair with Bluetooth devices
4. access Bluetooth settings
5. prevent device from sleeping

1. Delete Hello Cup Account through Email

There are 2 methods to get your data (and account) deleted by Hello Cup:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Hello Cup using the form below:

Alternatively, you can follow these steps below to get Hello Cup to delete your account/data:

1. To delete your Hello Cup account, contact Hello Cup via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Hello Cup of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to mobileapps@redacted... Login to see email.

2. How to Delete Hello Cup on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Hello Cup".

3. Delete Hello Cup on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Hello Cup" and Click "Uninstall".

1. This app is required to interact with Hello Custom Message cup, designed and manufactured by Whirley-DrinkWorks! It is not designed to communicate with any other product.

2. Please also note that Android Bluetooth Low Energy API requires Location services in order to perform the scan for nearby Bluetooth devices.

3. The Hello Cup App communicates with the Hello Cup only when you send a message, and then immediately disconnects, so a persistent Bluetooth connection is not maintained.

4. Visit for full instructions, as well as information about taking care of your Hello Custom Message Cup.

5. While Bluetooth must be turned on, you will not be able to pair your Hello Cup with your phone via the phone's Bluetooth settings.

6. We are committed to your privacy and do not retain location data or utilize location data for any other purpose.

7. Create, Save and edit custom messages to send to your cup's Scrolling LED banner.

8. Quickly adjust message content , font, direction, speed and brightness.

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