Published by KoronaPay

Report an issue with KoronaPay Money Transfer.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with KoronaPay Money Transfer: Send & Receive Worldwide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KoronaPay to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

KoronaPay Money Transfer Customer Insights

1. Maybe because Im trying to send to Russia from Ireland? Is Russia blocked? Edit: I tried a different card from Revolut and the transfer worked fine.

2. However, some settings (e.g bubble asking for permission to access notifications every time) are quite annoying.There is a limit for IBAN transfers to Turkey (15 operations in 30 days), which is not stated anywhere in the app.

3. Otherwise, good app for money transfers abroadThe app is working fairly well except for one thing - it does not allow me to transfer money directly to my Georgian card.

4. But later I've got several issues with the app: 1) terms and conditions are not up to date in the app, had to consult with customer support in the chat to obtain correct information; 2) although the app itself is translated, chatbot responds in Russian; 3) the web version did not work for me at all.

5. Anyway it is now all sorted by contacting the customer support team.Works very well..and very easy to workThe first transfer I made with the app was fast and without troubles.

6. However, it became more difficult to use afterwards asking for a lot of documents repeatedly and sometimes even I had a limit, I was not able to send desired amount.

7. It was probably a fault with my previous bank card.Thanks to the Team of developers who created this easy in using app.

8. Now when I try send money it keeps saying "Wrong SMS code.

9. Asking zillion document proofs from senders to eventually cancel transfers.

10. The ONLY way to check that is by manually counting your operations in your history and always keeping in mind that information.

11. I like the service as well - money transfer is pretty fast.

Steps to Troubleshoot & Fix KoronaPay Money Transfer Issues

1. Fix KoronaPay Money Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KoronaPay Money Transfer: Restarting the app will resolve most errors.
  2. Update the KoronaPay Money Transfer App. Here is how:
    1. On Android goto PlayStore » Search for "KoronaPay Money Transfer" » Open KoronaPay Money Transfer: Send & Receive Worldwide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KoronaPay Money Transfer » click "UPDATE".
  3. Clear KoronaPay Money Transfer: Send & Receive Worldwide app cache: Clearing cached data will force your app to retrieve the latest data directly from KoronaPay Money Transfer servers.
    1. On Android, goto Settings » Apps » Select "KoronaPay Money Transfer: Send & Receive Worldwide" » click Storage » click "Clear Cache".
  4. Check KoronaPay Money Transfer app permissions. If any of these permissions required to use your device's features are disenabled, KoronaPay Money Transfer might not work.
  5. Uninstall and reinstall KoronaPay Money Transfer. If nothing else has worked, completely uninstall KoronaPay Money Transfer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KoronaPay Money Transfer not working


2. Fix KoronaPay Money Transfer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KoronaPay Money Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KoronaPay Money Transfer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KoronaPay Money Transfer may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • hi

    — by Rajabali 1 year ago

  • rejab22

    — by Rajabali 1 year ago

  • Hisob o'chirilsin

    — by Ziyodullo 1 year ago

  • Möchte das Account löschen

    — by Flato 1 year ago

  • I request, pursuant to the GDPR regulation, the cancellation of my account and the photos used for data verification

    — by Nazzaro 1 year ago

  • Please delete my account and all my personal Data and Verifikation ´s Fotos

    — by Fokin 1 year ago