Published by Notes Utilities Assistance

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Why should I report an Issue with Procreate Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Notes Utilities Assistance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Procreate Customer Insights

1. It said pro create photos.i was confused, I opened the app and I was even more confused.. I didn't know were to start drawing.. But it wasn't for drawing! It's still kinda good but not an app that I would use much.. 3 stars it is thenThis app sucks because you have to put in allow every single question they asked whenever you download it and they're asking for your location which is bad cuz they can put you in danger and they don't need all that information and whenever I put cancel it just left me with a blank white screen so I wasn't even able to do anything cuz I'm not trying to put my location at all in this world of somebody trying to hack and they can get your location that's what I gave this app a 1-star.

2. Pro Create offers different sorts of sketching pens, including ball pen, pencil, brush, watering can, etc., we can draw a wide degree of conditions of lines.Procreate pad is best app for android devices to convert your screen into sketching board.

3. So then I found this and it says procreate mobile so I downloaded it and went to my home screen to start playing but on the home screen it says procreate photo so I was confused.

4. Thanks to the customization function the brush options are limitless, but an impressive arsenal is also included.Misleading! I saw this, thinking it was a drawing app, but it turns out it's a photo editing app, with no way to actually start drawing.

5. Thanks to be its developer.so I saw on tik tok the app called procreate but I can't get it because you get it on Apple phones and stuff.

6. RecommendedProcreate pad, with simple but amazing interface and outstanding functions, is the best photo frame maker and photo editor.

7. Should be taken down for false advertising.I was looking for pro create, I found this one and checked the reviews.

8. It has lots of new tools for sketching and drawing.

9. I went on it to check it out and it is not a drawing app.

10. Procreate isn't just an app to use on the go; it's simply impressive enough to take the place of many desktop programs.

11. I downloaded this app and went on my home screen.

Steps to Troubleshoot & Fix Procreate Issues

1. Fix Procreate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Procreate: Restarting the app will resolve most errors.
  2. Update the Procreate App. Here is how:
    1. On Android goto PlayStore » Search for "Procreate" » Open Procreate Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Procreate » click "UPDATE".
  3. Clear Procreate Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Procreate servers.
    1. On Android, goto Settings » Apps » Select "Procreate Mobile" » click Storage » click "Clear Cache".
  4. Check Procreate app permissions. If any of these permissions required to use your device's features are disenabled, Procreate might not work.
  5. Uninstall and reinstall Procreate. If nothing else has worked, completely uninstall Procreate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Procreate not working


2. Fix Procreate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Procreate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Procreate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Procreate may not be able to connect to the Internet when running in the background.

Reported Issues