Published by Coosa Valley Credit Union on Mar 8, 2024

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Why should I report an Issue with Coosa Valley CU?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Coosa Valley Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Coosa Valley CU

1. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

2. Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.

3. Bank anytime, anywhere with the Coosa Valley CU mobile banking app.

4. Secure your account with a 4-digit passcode or biometric on supported devices.

Coosa Valley CU Customer Insights

1. I used to receive my paycheck on Thursday night now I don't get it until after 6 on Friday morning and it won't connect to plaid making services such as Dave or earnin unusable as well... I hate the new application and wish they would fix the kinks.CVCU Has always looked out for my best interest and protected my account on several occasions.

2. I just wanted basic convenience features like mobile check deposits, transaction push notifications, and easy transfers between accounts—and now, CVCU's app has those features.

3. Otherwise the app is great.The app is amazing an easy to use, the lay out it simple and makes things easy to figure out for even people who are just starting there first accountMobile deposit does not work as it should.

4. Ever since they did their last update I cannot link my bank account to anything not even Google pay.

5. Deposits are not accepted when photos of checks are clear and within the 4 corners of the image area.I've only been a customer for a year and a half..no complaints from me.

6. Thanks CVCU!I have never gotten a mobile deposit to go through on the first try or second try.

7. Thank you,Ever since the latest update my account is no longer "syncing." Can't view any of my balances.

8. Still doesn't work or it continuously freezes when trying to capture back of check.

9. So if u get screwed with it acting up on a weekend ..you can't check or fix your account.

10. It's not the very best by any means, but it doesn't have to be; there are other advantages to banking with a local credit union.

11. Great bank .. Great serviceNot worth the download.

Steps to Troubleshoot & Fix Coosa Valley CU Issues

1. Fix Coosa Valley CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Coosa Valley CU: Restarting the app will resolve most errors.
  2. Update the Coosa Valley CU App. Here is how:
    1. On Android goto PlayStore » Search for "Coosa Valley CU" » Open Coosa Valley CU » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coosa Valley CU » click "UPDATE".
  3. Clear Coosa Valley CU app cache: Clearing cached data will force your app to retrieve the latest data directly from Coosa Valley CU servers.
    1. On Android, goto Settings » Apps » Select "Coosa Valley CU" » click Storage » click "Clear Cache".
  4. Check Coosa Valley CU app permissions. If any of these permissions required to use your device's features are disenabled, Coosa Valley CU might not work.
  5. Uninstall and reinstall Coosa Valley CU. If nothing else has worked, completely uninstall Coosa Valley CU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Coosa Valley CU not working


2. Fix Coosa Valley CU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Coosa Valley CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Coosa Valley CU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Coosa Valley CU may not be able to connect to the Internet when running in the background.

Reported Issues