Published by Habitics on Feb 6, 2024

Report an issue with Daylio Journal.
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Why should I report an Issue with Daylio Journal - Mood Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Habitics to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Daylio Journal - Mood Tracker image 1 contact Daylio Journal - Mood Tracker image 2

Daylio Journal Customer Insights

1. Overall fantastic app, works great and is very flexible for my needs!This app has really helped me to keep my mood in check! I've really had a hard time keeping up with my mental stuff and this helps to break it down into manageable goals.

2. Daylio has all the features you need! What I love most is the being able to quickly document events as they happen as well as my mood and activity at the time.

3. A MUST HAVE!! ThIs is the best journal, mood, and habit tracker app I've found! I've tried so many other apps before and didn't like having to switch between different ones.

4. The free version also offers enough if you don't want to pay.The paid subscription comes with much more detailed metrics, which is excellent for tracking mood changes, desired habits, and correlations between them during medication adjustments and long-term mental health observation.

5. Having different colors for the "Mood" of a whole day is useful, however I think it'll be even more useful if the different "Activities" logged for a day can also be assigned different colors, so there can be a quick visual overview of how events relate to moods.

6. I love it!My psychiatrist recommended keeping a journal to track things like mood, sleep amounts, etc.

7. It has everything mood tracker, journal, templates (including your own), reports, audio journaling, scheduled backups, reminders.

8. In other words, allow users to have a quick visual of positive events and negative events.Amazing mood tracker.

9. Stumbled on Daylio and wow it's perfect! It's literally exactly what I was looking for in a super easy interface that is very customizable! I can track literally anything I want in here with a few taps and even keep a text journal if I'm feeling like it.

10. It's kind of amazing how great this is (for free!) and I've actually been enjoying checking in with myself each day using Daylio :DVery easy to use.

11. The customization options and stats are incredible!!!Love this app! I've been using it for over 5 years.

Steps to Troubleshoot & Fix Daylio Journal Issues

1. Fix Daylio Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Daylio Journal: Restarting the app will resolve most errors.
  2. Update the Daylio Journal App. Here is how:
    1. On Android goto PlayStore » Search for "Daylio Journal" » Open Daylio Journal - Mood Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Daylio Journal » click "UPDATE".
  3. Clear Daylio Journal - Mood Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Daylio Journal servers.
    1. On Android, goto Settings » Apps » Select "Daylio Journal - Mood Tracker" » click Storage » click "Clear Cache".
  4. Check Daylio Journal app permissions. If any of these permissions required to use your device's features are disenabled, Daylio Journal might not work.
  5. Uninstall and reinstall Daylio Journal. If nothing else has worked, completely uninstall Daylio Journal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Daylio Journal not working


2. Fix Daylio Journal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Daylio Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Daylio Journal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Daylio Journal may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello,
    I am a long time user of daylio (1101 days streak), I love the app!

    I recently switched between phones and email accounts, and I made a purchace for a one year premium subscription to this email account; eyvindsdatter@redacted, by mistake. I have all my data and backup on another email account, which is dragenflyr@redacted, and this is the account I want to continue using. Now I have all my data, but not the premium I just subscribed to. (Payed by visa on 14. December)

    Can you please transfer the premium from eyvindsdatter@redacted to dragenflyr@redacted?
    I am happy to give you any verification you need. I miss my premium subscription with advanced statistics and unlimited goals very much.

    Thank you,

    Helene

    — by Helene Eyvindsdatter 2 years ago

  • I never signed up for Daylio, but have been charged for it since last September. Please cancel and refund all.

    — by Nancy M LeBaron 3 years ago

  • Hi! My auto-renewal for my subscription is coming up and I would like to cancel it. However, my email (hmjzh@redacted) is no longer connected to Google and Google Play, though I still receive emails, and I cannot cancel my auto-renewal that way. Can you cancel that auto-renewal on your end? Thanks!

    — by Mary 3 years ago