Published by Pronto Money Transfer on Nov 16, 2023

Report an issue with Inter Global.
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Why should I report an Issue with Inter Global?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pronto Money Transfer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Inter Global

1. Send money to +60 countries, load funds and manage your dollar balance, make free transfers to other Inter Global Accounts, pay bills in the United States, and load credits to Brazilian and Mexican prepaid mobile phones.

2. One single app for you to manage your entire global financial life.

3. Open your Inter Global Account free of charges in minutes.

4. Receive an international debit card to purchases and withdraw money in local currency.

5. Find more than 700 options of gift cards to purchase, use, and send to others as you wish.

6. Shop with cashback in over 120 stores and brands.

7. Take control of your global financial life and live like a local anywhere. • Simply and quickly send and request money from friends and family. • Live SMS/email status updates with confirmation of your transactions.

Inter Global Customer Insights

1. Can you fix this, pleasethe worst application i had used so far, i tryed 3 times to send money and all the times they spends more than 5 days to complete transaction, i tryed every time to make contact with support to solve or at least to know what happens, and everytime they told me differently things.

2. 1 star based on the app, not the service.When the rate is going dowm the app will glitch and you won't be able to send money.

3. When the currency exchange rate has stabilished lower than it was before you were trying to send the money, then you will finally succeed.

4. It shows one thing at the main page, when you type in the amount in the currency of your choice, but at the end, the amount paid out by you and received by the recipient is short of what was set at the beginning.

5. Although it's lacking a little of UX Design - I want to be able to track down my money real time or at least a estimate time.

6. • As you type the amount of the currency you chose, you can already see in real time how much the receiver is going to get.

7. USEND won't cover any penalties imposed on you because you came up a few bucks short on a payment.03/29/22 app is working great, no issues.

8. When I click the app, the logo appears like its starting, then a second later it closes out to the homescreen with a pop-up notification that only says "Usend keeps stopping" with no further explanation as to why it might be crashing.

9. Typically .10 to .35 cents lower than others, so your recipient gets less money.

10. • Depending on how early in the day you send, the amount gets there on the same day !!! • The receipt is issued right away on the app and its also sent via email.

11. It is a great service just wish they would be more fair on the current exchange rates that others are offering.

Steps to Troubleshoot & Fix Inter Global Issues

1. Fix Inter Global Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Inter Global: Restarting the app will resolve most errors.
  2. Update the Inter Global App. Here is how:
    1. On Android goto PlayStore » Search for "Inter Global" » Open Inter Global » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inter Global » click "UPDATE".
  3. Clear Inter Global app cache: Clearing cached data will force your app to retrieve the latest data directly from Inter Global servers.
    1. On Android, goto Settings » Apps » Select "Inter Global" » click Storage » click "Clear Cache".
  4. Check Inter Global app permissions. If any of these permissions required to use your device's features are disenabled, Inter Global might not work.
  5. Uninstall and reinstall Inter Global. If nothing else has worked, completely uninstall Inter Global then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Inter Global not working


2. Fix Inter Global Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Inter Global be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Inter Global not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Inter Global may not be able to connect to the Internet when running in the background.

Reported Issues