Published by Heidi Boeckh + Florian Bielsky on Oct 1, 2023

Report an issue with Grow Garden App.
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Why should I report an Issue with Grow Garden App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Heidi Boeckh + Florian Bielsky to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Grow Garden App Customer Insights

1. And finally, any thoughts of a premium version of without ads? I'd happily pay, But mostly keep up the great work!I spent a ton of time adding all my plants a couple years ago and now they've all disappeared.🫀 So I have to re-add everything including all actions again.

2. Right now, I'm forced to use another app just for the reminders but I would very much prefer to stick to just this one.Good so far, some frustrating items - when entering a plant, if the screen rotates it clears the info entered, if your adding a photo and go back without picking one, it clears the info.

3. Would love to see an option to set height of plant and a setting to select preferred unit (cm or in) in the future.I didn't find it particularly user friendly.

4. Also, I spent quite a bit of time taking multiple pictures of my individual patches; and the app only saved 2 pictures for each patch.

5. I just want to be able to put the date I plant something and then a notification for when harvesting is ideal.Great functions and UI so far.

6. No way to add multiple pictures per plant.

7. Each plant entry can have multiple photos, as well as as much detail as you want to enter for each.

8. Very disappointed, but I can't find another garden app that lists calendar maintenance items at a glance.Great app for organising your garden.

9. When you are taking pictures and the phone changes from landscape to portrait mode, you lose all of your entered data.

10. You can create multiple patches/beds, with multiple photos, then list the plants you have in each patch.

11. I love that I can add my own pictures and plants.

Steps to Troubleshoot & Fix Grow Garden App Issues

1. Fix Grow Garden App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Grow Garden App: Restarting the app will resolve most errors.
  2. Update the Grow Garden App App. Here is how:
    1. On Android goto PlayStore » Search for "Grow Garden App" » Open Grow Garden App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Grow Garden App » click "UPDATE".
  3. Clear Grow Garden App app cache: Clearing cached data will force your app to retrieve the latest data directly from Grow Garden App servers.
    1. On Android, goto Settings » Apps » Select "Grow Garden App" » click Storage » click "Clear Cache".
  4. Check Grow Garden App app permissions. If any of these permissions required to use your device's features are disenabled, Grow Garden App might not work.
  5. Uninstall and reinstall Grow Garden App. If nothing else has worked, completely uninstall Grow Garden App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Grow Garden App not working


2. Fix Grow Garden App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Grow Garden App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Grow Garden App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Grow Garden App may not be able to connect to the Internet when running in the background.

Reported Issues