Published by SeedFi on Dec 21, 2022

Report an issue with SeedFi.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SeedFi - Build Credit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SeedFi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SeedFi - Build Credit image 1 contact SeedFi - Build Credit image 2

SeedFi Customer Insights

1. If there's anyone else in a higher department that could help that would be awesome and greatly appreciated.Not so great, I'm sure if used regularly in accordance per their instructions it's helpful however I wasn't able to honor the set plan and also couldn't pull out any cash when an emergency had happened.

2. Any info you need I'd be happy to divuldge.Worst app ever, the app wasn't able to connect to my bank account even though I've used plaid multiple other times on different apps.

3. You can see no lie a 68 point credit jump in the first 3 payments it kept climbin at a slower but steady pace, so totally recommendFor days, I've been trying to send in a picture of the documents they asked for to sign up but their camera won't launch.

4. I literally have to go to the contact us page to be able to get to the option of accessing my account details.I was doing fine with Seedfi and loved them until they sold the borrow and grow loans to SST.

5. Decided afterwards it wasn't for me so emailed support to cancel my account, haven't heard from them since.

6. I would recommend Chime Credit Builder over this.Started the builder account last week.

7. I literally closed my bank account because they kept taking money on auto pay and nothing is changing on my loan.

8. I would really appreciate being able to pull out my $20 and close my account as it would really help me out right now.

9. They make financial products affordable.. well be careful setting your own payment amount because apparently they can't change the payment from a higher selection back down to the original amount that you would've started out with.

10. Told me they couldn't help me even knowing I was on a fixed income, until I missed a payment.

11. I've updated the app, my phone, deleted and redownload, nothing works and no one has contacted me.I'm really looking forward to using this service, only issue I'm having is uploading my license to verify ID.

Steps to Troubleshoot & Fix SeedFi Issues

1. Fix SeedFi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SeedFi: Restarting the app will resolve most errors.
  2. Update the SeedFi App. Here is how:
    1. On Android goto PlayStore » Search for "SeedFi" » Open SeedFi - Build Credit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SeedFi » click "UPDATE".
  3. Clear SeedFi - Build Credit app cache: Clearing cached data will force your app to retrieve the latest data directly from SeedFi servers.
    1. On Android, goto Settings » Apps » Select "SeedFi - Build Credit" » click Storage » click "Clear Cache".
  4. Check SeedFi app permissions. If any of these permissions required to use your device's features are disenabled, SeedFi might not work.
  5. Uninstall and reinstall SeedFi. If nothing else has worked, completely uninstall SeedFi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SeedFi not working


2. Fix SeedFi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SeedFi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SeedFi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SeedFi may not be able to connect to the Internet when running in the background.

Reported Issues