Published by Plabable on Dec 17, 2023

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Why should I report an Issue with Plabable for PLAB and MLA?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Plabable to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Plabable for PLAB and MLA image 1 contact Plabable for PLAB and MLA image 2

Plabable Customer Insights

1. I don't understand whyAbsolutely incredible IT response! To tell you that the top most app developers come up with as much of a prompt feedback as Plabable does would be a lie... Hats off to the incredible IT team for responding and fixing the issues so fast! 🥹 Probably the best resource for PLAB 1 exam with an excellent interface!Its an excellent app.

2. I would suggest you to do something about the arrow mark for moving from one question to another.Its small and is placed in the bottom end.Its difficult to toggle through each question.Can you add a swipe feature for toggling to the next question.It would be very convenient.Thankyou:)A real handy and amazing app to study on the go.

3. The best thing are the Revision guides in plabable.

4. Plabable is the only resource I used for Plab 1 prep, and passed at 140.

5. There is a significant lag when moving from one question to the next which sometimes can be annoying when you're trying to solve a big chunk of questions.

6. Then I kept doing mocks, reading the explanations to answers I got wrong (this really helped for the exam).

7. Sincerely a dark mode user.Excellent app for PLAB 1 prep.

8. But other than that, great work.PLABABLE app is very helpful.

9. Also, Plabable covers mostly everything you need to pass the exam.

10. Just wish the interface was more like the desktop version where you could see the questions, comments and answers on one page.

11. For some reason, every time I close the app completely and open it, it updates itself/ downloads images.

Steps to Troubleshoot & Fix Plabable Issues

1. Fix Plabable Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Plabable: Restarting the app will resolve most errors.
  2. Update the Plabable App. Here is how:
    1. On Android goto PlayStore » Search for "Plabable" » Open Plabable for PLAB and MLA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plabable » click "UPDATE".
  3. Clear Plabable for PLAB and MLA app cache: Clearing cached data will force your app to retrieve the latest data directly from Plabable servers.
    1. On Android, goto Settings » Apps » Select "Plabable for PLAB and MLA" » click Storage » click "Clear Cache".
  4. Check Plabable app permissions. If any of these permissions required to use your device's features are disenabled, Plabable might not work.
  5. Uninstall and reinstall Plabable. If nothing else has worked, completely uninstall Plabable then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Plabable not working


2. Fix Plabable Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Plabable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Plabable not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Plabable may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Some of the courses on my plabable gem aren't opening. For example, anatomy, cardiology, Ent amongst others. I have tried logging out and relogging in, but the gems are not opening

    — by Makanjuola Oluwanifemi 1 year ago