Published by Sunbit on Feb 8, 2024

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Why should I report an Issue with Sunbit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sunbit to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sunbit Customer Insights

1. Affordable payment plansI love the fact sunbit quickly let's me know when a purchase has been made using my card.Experience no problems thus far, which is great, no stress 😉Had to delete! I didnt get the chance to use this ap, because it seriously made my phone run HOT.

2. It has earned high marks with me.Quick and easy ,when I really needed there help 🙏This has been the best most reliable credit card I've had in my adult life.

3. This is BAD.These people want to dictate to you what banks you can and can't use to make monthly payments, have you jumping through hoops to pay them even with cards that money can be instantly extracted off of 🤬🤬.

4. DO NOT USE THIS COMPANY FOR ANYTHING! Had to rewrite my review just because of how trashy this whole company is.Very easy to get approved.

5. Soon as I deleted this ap, the phone started cooling down and my phone started working normal again.

6. My phone was fine till the minute I dl this ap, then it was super hot and everything else was running SLOW.

7. I'm trying to sign up and it keeps giving me the message that an account with my details can't be found.

8. Umm of course because I'm creating an accountNo 2FA, customer service is trash, app is trash.

9. All of the information needed is easy to find.

10. Not worth my time, to problematic.The MySunbit app is very straight forward with it's layout.

11. I have had no buffing or delaying in accessing this, not like some other apps I use.

Steps to Troubleshoot & Fix Sunbit Issues

1. Fix Sunbit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sunbit: Restarting the app will resolve most errors.
  2. Update the Sunbit App. Here is how:
    1. On Android goto PlayStore » Search for "Sunbit" » Open Sunbit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sunbit » click "UPDATE".
  3. Clear Sunbit app cache: Clearing cached data will force your app to retrieve the latest data directly from Sunbit servers.
    1. On Android, goto Settings » Apps » Select "Sunbit" » click Storage » click "Clear Cache".
  4. Check Sunbit app permissions. If any of these permissions required to use your device's features are disenabled, Sunbit might not work.
  5. Uninstall and reinstall Sunbit. If nothing else has worked, completely uninstall Sunbit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sunbit not working


2. Fix Sunbit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sunbit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sunbit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sunbit may not be able to connect to the Internet when running in the background.

Reported Issues