Published by Microsoft Corporation on Mar 5, 2024

Report an issue with Microsoft Outlook.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Microsoft Outlook?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Microsoft Outlook Customer Insights

1. Right now it's on par with Google's feature, but that also means that it is still sub-par to the desktop Outlook and online Outlook version.I don't want notifications.

2. I try to send photo to my other email, but blocked by useless link to Outlook which I used to send the file.

3. It's a harmonious ecosystem.I would have given it about three, maybe four stars prior to this year, seeing as it doesn't delete posts on my server and is nearly impossible to match with my personal e-mail account.

4. this is the stuff that makes people despise windows products.After the update, I've been unable to open emails and send any new emails.

5. Thus, it's entirely worthless to me, since I won't pay the Microsoft pseudo-ransomeware fine.I don't need to be reminded to turn on notifications every time I open the app.

6. 2) The cell phone version also still need a more robust contact search feature.

7. But it's been difficult since then.Only issue I'm having, is when I make a change in my Microsoft account such as my profile info, it takes forever for the changes to travel from app to app.

8. Bad to worse...Outlook has improved a lot! There is still a small feature gap between the desktop and cellphone version.

9. (You can only search, then scroll and find it yourself) As well, you cannot search and select multiple emails.

10. The absolute worst part of the entire experience is that you put the "email" ad as second from the top, and it just so happens to wait long enough to populate so that instead of clicking on the top email in your inbox, you click on the ad AS IT POPS UP.

11. But if I enter "my account" from Outlook, it shows the new info.

Steps to Troubleshoot & Fix Microsoft Outlook Issues

1. Fix Microsoft Outlook Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft Outlook: Restarting the app will resolve most errors.
  2. Update the Microsoft Outlook App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft Outlook" » Open Microsoft Outlook » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Outlook » click "UPDATE".
  3. Clear Microsoft Outlook app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Outlook servers.
    1. On Android, goto Settings » Apps » Select "Microsoft Outlook" » click Storage » click "Clear Cache".
  4. Check Microsoft Outlook app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Outlook might not work.
  5. Uninstall and reinstall Microsoft Outlook. If nothing else has worked, completely uninstall Microsoft Outlook then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Outlook not working


2. Fix Microsoft Outlook Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft Outlook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft Outlook not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft Outlook may not be able to connect to the Internet when running in the background.

Reported Issues