Published by Blueloop Inc. on Apr 13, 2023

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Why should I report an Issue with Flux?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Blueloop Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Flux

1. You can add cash to your wallet from all local banks in Nigeria for free. - Withdraw to all local banks in Nigeria instantly. - Send and receive BTC, ETH, DASH, USDT, LTC, and many more across the world instantly. - Pay for cable TV bills, electricity discos, and internet services. - Buy airtime for yourself and your loved ones instantly.

2. Flux users enjoy fast and uninterrupted transactions, and money gets delivered before you even close the app. - No ridiculous charges.

3. It was built to send and receive money within and across Africa at the speed of light. - Send and receive money at the speed of light.

4. It is shameful, having to wait around at a store just because your bank app won't just remit your money on time.

5. Or are you a vendor that has lost money or even customers to the poor service of your bank app?

6. Are you just tired of the endless and ridiculous bank charges on your money?

7. With Flux, you are in full control of your money.

8. It should be agreed that the worst thing that can happen is a failed or delayed transaction.

9. Flux understands how crucial a smooth transaction is.

10. Slow and delayed transactions are the worst.

11. Have you ever had to return an item you bought because your bank app isn't responding?

Flux Customer Insights

1. No customer service number, they don't reply chat on any platform.After this last update, to do anything on the app is war now.... take too much time and sweat to witdraw and make transfers I've uninstalled,updated, reinstalled several times still the same annoying lag, draw boxes takes time to show, edit boxes takes forever to edit , verifying details after going through all that for almost an hour, it just keeps rolling like no tommorowSo now, address verification is malfunctioning Please kindly check and fix it, I will drop my flux ID and flux tag; F07A2, @goodnessng.... Waiting for positive results on this appThis is really frustrating I've made two withdrawal order's about 9 hours ago and I'm still waiting for the pending withdrawal to be approved what the heck is going on flux I'm so tired I have to pay bills rnThis app is one of the best banking apps ever, it's fast and reliable.

2. I have been enjoying this app for more than 4month now it have been so nice to me for banking , more especially the crypto currency side where you can swap , sell, and withdraw with low fees but one more thing please admin add option for us to also buy crypto currency at the same time.

3. Good job guysNice user interface but I'm finding it hard to verify my mobile numberIt has not been long I started using the Flux app, but I think it's doing fine for now.

4. The app is the best for selling crypto currency and swapping too dry and see for youThis app is very useless, for over 5days now my transaction has been on pending and the receiver has been on my neck.

5. Well-done!!!Just started with Flux and I can say that flux mobile app is a glimpse into the future, the way that we would have designed receipts if we came up with the idea today, and a much better way of tracking loyalty than stamp cards or the like.

6. Since you people have decided to take my money just like that go ahead and do so because am already reporting this app as a scam app since you're not doing anything to refund my money back.This app is wonderful I wonder why some users give bad review .

7. This app has refused to release my #60000 withdrawal transaction i placed for over a month now and it's not funny anymore.

8. I easily payu bills and make transfers I recommend this app for anyone who does a lot of banking transactions and payment of bills.

9. However, I think it'll be better if the developer(s) add time stamp to the transaction history - that I think is very important.

10. It has a user friendly interface which makes its easy for new users and all.

11. And the fact that you can also secure crypto wallets too is amazing.

Steps to Troubleshoot & Fix Flux Issues

1. Fix Flux Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Flux: Restarting the app will resolve most errors.
  2. Update the Flux App. Here is how:
    1. On Android goto PlayStore » Search for "Flux" » Open Flux » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flux » click "UPDATE".
  3. Clear Flux app cache: Clearing cached data will force your app to retrieve the latest data directly from Flux servers.
    1. On Android, goto Settings » Apps » Select "Flux" » click Storage » click "Clear Cache".
  4. Check Flux app permissions. If any of these permissions required to use your device's features are disenabled, Flux might not work.
  5. Uninstall and reinstall Flux. If nothing else has worked, completely uninstall Flux then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Flux not working


2. Fix Flux Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Flux be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Flux not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Flux may not be able to connect to the Internet when running in the background.

Reported Issues