Published by DISH Wireless L.L.C. on Jul 10, 2023

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Why should I report an Issue with OmniMoney by Boost Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DISH Wireless L.L.C. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About OmniMoney by Boost Mobile

1. Our easy-to-use mobile app keeps you in control from wherever you are, letting you manage your account, utilize direct deposits, make purchases, send money to friends and family, set up your digital card, see all your latest transactions, and more.

2. OmniMoney by Boost Mobile gives you the power to make the most of your money, without the downsides of traditional banking.

3. OmniMoney by Boost Mobile is not a bank.

4. Download today for a smarter way to spend and save.

5. Banking services are provided by Community Federal Savings Bank, member FDIC. Mezu (NA), Inc. dba Alviere, is the program manager and a service provider of Community Federal Savings Bank.

OmniMoney Customer Insights

1. There are tons of banking apps with features so why would you release something that's outdated in features????The app is great, very convenient and simple! 😁 (I don't use direct deposit, however, I will be transferring money over this week) so far so good.I opened the account put money in the account and was told unable to verify account they rob people do not open a account with these people this is so messed up and has caused me so much problems do not apply...this is the worst app out thereBoost Mobile is a shady company that cheats its customers.

2. DID YOU GET ANY NOTICE THST BOOST IS NOW NEW GENESIS, AND DISH NETWORK Cloud 5G that offers banking and financial services all under 6 apps ? 3 with boost name and 3 different all with the new data gathering to make your experience better ...no it's the soft mask of digital currency preset.Dont know why on earth i didnt read reviews 1st because im going thru probably the same thing i had a check deposited and now they say my card was disabled but i cant get into my account now either.

3. I had an account open for 3 days, added money to the account to get the card and was using it,then I get an error message when signing in that my application wasn't approved.

4. Friendly warning.They will close your account when you add money and The customer service team is not reachable by phone.

5. I CONTACTED THEM THEY SAID THEY COULDN'T VERIFY MY ACCOUNT SO I WAS TRANSFERED AND THE OTHER REP TOLD THAT THERE WAS NO HISTORY OF ANY DEPOSITSimply the worst app/prepaid card in the market.

6. Im pissedWARNING !!!!!! STAY CLEAR AWAY FROM THIS APP.!!! I HAD MY ACCOUNT ROBBED BY THE APP ITSELF!! I HAD MY ACCOUNT OPENED FOR ABOUT A WEEK I MOBILE DEPOSITED A CHECK IT CLEARED.

7. I'm filing fraud charges on them,and if you've got an account get your money out NOW.

8. SO WHEN I LOGGED ON MY ACCOUNT THE APP SAID THAT THEY WERENT ABLE TO APPROVE MY ACCOUNT TO CONTACT CUSTOMER SERVICE.

9. Once you fund the account (not before or while applying), within a matter of days you get a message saying that they have decided to close your account.

10. A total scam.Don't open an account with these people.

11. It's either card holder services which has nothing to do with omni money, or how many money is reachable bias support ticket that you either send yourself or card holder services will send for you.

Steps to Troubleshoot & Fix OmniMoney Issues

1. Fix OmniMoney Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OmniMoney: Restarting the app will resolve most errors.
  2. Update the OmniMoney App. Here is how:
    1. On Android goto PlayStore » Search for "OmniMoney" » Open OmniMoney by Boost Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OmniMoney » click "UPDATE".
  3. Clear OmniMoney by Boost Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from OmniMoney servers.
    1. On Android, goto Settings » Apps » Select "OmniMoney by Boost Mobile" » click Storage » click "Clear Cache".
  4. Check OmniMoney app permissions. If any of these permissions required to use your device's features are disenabled, OmniMoney might not work.
  5. Uninstall and reinstall OmniMoney. If nothing else has worked, completely uninstall OmniMoney then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OmniMoney not working


2. Fix OmniMoney Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OmniMoney be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OmniMoney not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OmniMoney may not be able to connect to the Internet when running in the background.

Reported Issues