Published by CoinZoom on Sep 21, 2023

Report an issue with CoinZoom Pro.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with CoinZoom Pro: Buy, Sell Crypto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CoinZoom to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CoinZoom Pro: Buy, Sell Crypto image 1 contact CoinZoom Pro: Buy, Sell Crypto image 2

About CoinZoom Pro: Buy, Sell Crypto

1. Easily transfer funds to your crypto wallet using a debit card, ACH, bank wire transfers, or 40 of the best cryptocurrencies including Bitcoin (BCH), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), Dash (DASH), Paxos (PAX), and NFT tokens.

2. As the first crypto exchange in the US to issue its own Visa debit cards, CoinZoom customers can instantly convert any crypto holdings, like Bitcoin, to US Dollars and easily spend on everyday expenses across 192 countries and at over 53M merchants worldwide.

3. Buy Bitcoin with debit card, or use ACH, and wire transfers to trade over 40 of the most popular crypto coins using blockchain technology.

4. Whether it’s USD, Bitcoin, or any other crypto coins, ZoomMe is a free money transfer service allowing you to seamlessly transfer crypto or send money to your friends and family internationally with the click of a button.

5. Instantly buy Bitcoin with a debit card as you deposit funds to your crypto wallet and pay the lowest exchange rates in the market.

6. Buy and sell Bitcoin (BTC), Ethereum (ETH), Tether (USDT) and over 40 of the top cryptocurrencies using CoinZoom's cryptocurrency exchange app.

7. Besides offering 24/7 support chat, you can also review the online knowledge base, or email support@coinzoom. com with your crypto account questions.

8. Sell, trade, or even send crypto and fiat to friends and family across the world, instantly.

9. It features biometrics to speed up crypto wallet login, security PIN settings, and 2FA (two-factor) authentications.

10. This app has been built for novice crypto traders, but it also has tools for seasoned traders for managing crypto assets.

11. Depending on the Visa debit card you’ve selected, you’ll earn up to 5% rewards back on every single purchase.

CoinZoom Pro Customer Insights

1. Laura DICKERSON This app is nothing but issue after issue, who the hell in their right mind would try to log in and it says "your account has been blocked for 1,920 minutes" same as before and say it's corrupted, And " INVALID CREDENTIALS",Trying to simply get my phone number verified and have not been able to get it done.

2. Why? Any plan to provide it? Will make it 5★ But need to fix it firstKYC rejected multiple times, is it even doing anything or just auto failing? this app exists from 2020, I mean, plenty of time to get it right but it seems they don't want new usersI can't teally rate as it only gives you 3 attempts to try and get it right.

3. I use Android 8.0I'm not an idiot, but given that you only get 3 attempts to complete your set up, you might want to advertise this app only to electrical engineers with advanced degree sWon't verify me and when I try support log in it says wrong password .

4. I want to be able to; 1) select mountain view 2) select one day or one week or one month or three months or six months or one year or five years of graph, plz.

5. How do I get it done!!!For a week you have not cleared my account so it can be used !!!!!; I have added my driver's license, even a picture of myself, what I the hell do you want.

6. But ticket pulled want rated high.I'm having trouble with the login pin number.

7. It's best to delete the whole account and I can start over from scratch, we need this account.

8. I had a near death experience left me with unable to comprehend like other people and hand shakes.

9. Should that disclose me from using this app? It took 5 attempts to prove I'm not a robot.

10. I like that you frequently upgrade your app., It tells me that you are aware that it's not a great app but that you are trying to make it great.

11. I tap a coin in list view, it goes to a graph page.

Steps to Troubleshoot & Fix CoinZoom Pro Issues

1. Fix CoinZoom Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CoinZoom Pro: Restarting the app will resolve most errors.
  2. Update the CoinZoom Pro App. Here is how:
    1. On Android goto PlayStore » Search for "CoinZoom Pro" » Open CoinZoom Pro: Buy, Sell Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinZoom Pro » click "UPDATE".
  3. Clear CoinZoom Pro: Buy, Sell Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinZoom Pro servers.
    1. On Android, goto Settings » Apps » Select "CoinZoom Pro: Buy, Sell Crypto" » click Storage » click "Clear Cache".
  4. Check CoinZoom Pro app permissions. If any of these permissions required to use your device's features are disenabled, CoinZoom Pro might not work.
  5. Uninstall and reinstall CoinZoom Pro. If nothing else has worked, completely uninstall CoinZoom Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CoinZoom Pro not working


2. Fix CoinZoom Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CoinZoom Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CoinZoom Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CoinZoom Pro may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Lost my 2fa login info. Please help!

    — by Shawn duke 2 years ago