Published by Credit One Bank, N.A. on Mar 8, 2024

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Why should I report an Issue with Credit One Bank Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Credit One Bank, N.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Credit One Bank Mobile

1. Conveniently manage your credit card accounts with the Credit One Bank Mobile App.

2. Schedule one-time or monthly automatic payments and view account activity, balances, payment history, offers, and more!

Credit One Bank Customer Insights

1. However I have given 3 stars due to the fact that when looking at transaction history, you can't seeing the newest transaction information, it takes you to the first transaction on the previous day (minus one star), and the pending transactions you can't view thier details either until they are posted (minus one star).Everytime I tried to use credit one card at a store, it would decline my payment and then 10-15 minutes later it would send me a text asking if I was the one making the purchase.

2. Those are my complaints, there's a huge need for better communicationI would give the app a 5 star rating, due to the layout design of the app, its user friendly, and does almost everything you need to do with a credit card and bank app.

3. Most cards that take lower credit scores, have high predatory annual fees and even monthly.Was actually kind of sketchy about adding another high interest card to continue path to building credit, but card has been phenomenal.

4. In addition to my secure card with another bank, I've been able to show more history and low credit usage percentage which are so important in building strong credit.

5. Credit One is the only one who gave me a chance to have a credit card, to improve my score as I need to get new windows for my house.

6. Just seems like a really unnecessary step.When I first got my credit card, the site seemed like it was always down for maintenance.

7. They gave me a second card with a nice credit limit soon after I got my first card.

8. This is one of the first card's I received after rebuilding my credit.

9. Only thing is I have never received an option to increase my credit line, besides that and yearly fee it's been wonderful! I'd definitely recommend if your trying to rebuild your credit!I have a 701 credit score.

10. I've now had my Credit One card for a couple years.

11. Since opening this account, I have received credit increase and great customer service.

Steps to Troubleshoot & Fix Credit One Bank Issues

1. Fix Credit One Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Credit One Bank: Restarting the app will resolve most errors.
  2. Update the Credit One Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Credit One Bank" » Open Credit One Bank Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Credit One Bank » click "UPDATE".
  3. Clear Credit One Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Credit One Bank servers.
    1. On Android, goto Settings » Apps » Select "Credit One Bank Mobile" » click Storage » click "Clear Cache".
  4. Check Credit One Bank app permissions. If any of these permissions required to use your device's features are disenabled, Credit One Bank might not work.
  5. Uninstall and reinstall Credit One Bank. If nothing else has worked, completely uninstall Credit One Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Credit One Bank not working


2. Fix Credit One Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Credit One Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Credit One Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Credit One Bank may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Phone lines to activate credit card and contact customer service are always busy. Been trying for 2 days all hours and lines are still busy.

    — by Arissa Mitchell 1 year ago