Published by Coinpaprika on Jan 2, 2024

Report an issue with COINS.
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Why should I report an Issue with COINS: One App For Crypto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Coinpaprika to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About COINS: One App For Crypto

1. Developed by Coinpaprika, COINS is an ultimate solution for every cryptocurrency user. With coinpaprika. com on board, we deliver complete data about over 2500 cryptocurrencies.

2. You can read details of every coin available, their Twitter & Reddit, track historical prices, explore incoming events or find similar coins!

3. With COINS, you can Discover, Store, Invest, Send & Receive over 2000 cryptocurrencies. All in one app. Available for free.

4. Our non-custodial solution lets you store over different 1500 cryptocurrencies inside your phone.

5. Exchanging your cryptocurrency into another never been easier - choose the crypto you want to exchange, and we'll take care of everything else!

6. Read the most important news of the day check which coin gained the most and which one lost the most in its value.

7. Save contacts for future usage, make notes, or preview transactions on the blockchain explorer!

8. By using advanced biometrics, we make sure that your private keys never leave your device.

9. With our app, you can purchase cryptocurrencies with your FIAT currency.

10. With COINS, you are always well informed about the current situation!

11. Created by Crypto Enthusiasts for Crypto Enthusiasts.

COINS Customer Insights

1. Crypto to crypto exchange times are somewhat long, so the exchange rate can vary significantly since the moment you initiate it until you receive the currency, and fees are not well explained nor intuitive at all, but very high (lost 25% of deposit just exchanging ETH to Doge).

2. This app will post the following message when it doesnt want to allow useres to move tokens from wallet "we were not able to confirm transaction.

3. Will need to do test deposit and withdrawal to form better opinion.*Update was able to add wallet.

4. Once you click on add wallet, choose cryptos and then click on create wallet then, the system would ask you to enter authentication code for security which is definitely not the four digitd set earlier.

5. Would be also nice to have a feature where I can add coins to a shortlist for easier checking.Creating a wallet for this app is a serious challenge.

6. Account with Coinswitch had to be validated and works nowIssues!!!! Anytime I try to exchange crypto it doesn't show me what I can exchange.

7. It is due to the internet connection problem, the current blockchain situation, or other external issues, try again later." I have been trying for 5 days and email support is nonexistence.Despite all the horrible reviews i downloaded the app.

8. (I did not receive via text, and my screen lock and PIN setup on account are not working.) UPDATE coinswitch is exchange they work with.

9. There are no performance metrics or charts of your wallet, just current balance and transactions.Not a bad app, could have better looking chart in the app.

10. Think it's a glitch.***DO NOT USE THIS APP*** locks your money in when crypto is down, you can't sell, swap, send! Users beware, VERY VERY Shady operations.

11. Could have better user engagement, also building in functions of uniswap and tornado.cash would be very interestingThe app is fantastic in that out brings together all the relevant info about each coin on the market.

Steps to Troubleshoot & Fix COINS Issues

1. Fix COINS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart COINS: Restarting the app will resolve most errors.
  2. Update the COINS App. Here is how:
    1. On Android goto PlayStore » Search for "COINS" » Open COINS: One App For Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for COINS » click "UPDATE".
  3. Clear COINS: One App For Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from COINS servers.
    1. On Android, goto Settings » Apps » Select "COINS: One App For Crypto" » click Storage » click "Clear Cache".
  4. Check COINS app permissions. If any of these permissions required to use your device's features are disenabled, COINS might not work.
  5. Uninstall and reinstall COINS. If nothing else has worked, completely uninstall COINS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing COINS not working


2. Fix COINS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make COINS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to COINS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, COINS may not be able to connect to the Internet when running in the background.

Reported Issues