Published by BitKeep Inc on Dec 19, 2023

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Why should I report an Issue with Bitget Wallet, BitKeep Upgrade?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BitKeep Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bitget Wallet, BitKeep Upgrade

1. Supporting over 90 blockchains such as Ethereum, BNB Chain, Arbitrum, Polygon, Avalanche, and aggregating top DEXs and NFT marketplaces, Bitget Wallet ensures that users are provided with the best trading prices available across the market.

2. As a leading all-in-one crypto trading wallet, Bitget Wallet integrates five key features within the platform, including wallet function, Swap trading, NFT Marketplace, DApp browser, and Launchpad.

3. Bitget Wallet is compatible with hardware wallets and offers authorization, smart contract, and DApp verification to enhance accessibility and transaction security.

4. With its cutting-edge UI and user interface, Bitget Wallet serves as a streamlined portal to the vast blockchain secure crypto currency landscape.

5. Users can place limit orders by specifying their desired prices and transaction duration on multiple leading blockchains such as Ethereum, BNB Chain, and Arbitrum, allowing for more convenient execution of their trading strategies.

6. Bitget Wallet - Your Web3 Trading Wallet Of The Future.

7. The platform covers 168 countries across North America, Europe, and Asia, placing Bitget Wallet as the largest decentralized wallet solution in Asia.

8. Boasting the most powerful Swap functionality in the entire network, Bitget Swap offers real-time and precise candlestick chart data, supports 90+ popular blockchains, and aggregates 100+ DEXs and 16 cross-chain bridges.

9. Users can set ENS domain names as wallet names, making Web3 on-chain social interactions more convenient and immersive.

10. Enables on-chain token swap without the need to pay for it in the native network token, removing the step of first depositing mainnet tokens and providing users with a smoother trading experience.

11. Bitget Wallet DeFi wallet connect is the right crypto app for you!

Bitget Wallet, BitKeep Upgrade Customer Insights

1. This ensures the users that they are visiting the right dapp.Worst crypto wallet ever used!!! I have Elrond tokens in my bitkeep wallet when I checked after a long time, zero tokens were appearing in balance and quantity.

2. security not so great on here.Please add a swipe option, so that we can easily connect between previous and next wallets...it will very helpful for multi wallet users.... For example: If I want to go from 49th wallet to 50th wallet, I have to come from the very first wallet again, which is very annoying.

3. Other than that, great wallet, and one that rivals all the rest.Hi one small request, why don't you provide an option to see the url of the address in the dapp browser.

4. Thou the funds have reappeared, I don't feel safe using it.The wallet was great,then after this latest update, the dapps don't load any more, keeps giving a white screen with nothing, the whole wallet is just full of bugs.

5. The developers must be by the best brains in Blockchain.good wallet used for 2 days but lots of hackers and fake airdrops beware! recieving constant notifications of fake airdrops to wallet from coins not listed or existing.

6. Bitkeep wallet is better than all other wallets i tried so far.

7. Ok so I moved funds from an exchange to my bitkeep wallet.

8. But I want an option that allows me to go to previous and next wallet very easily and quickly.

9. Bitkeep's got to be the most advanced crypto wallet.

10. Trust wallet will have to miss me for a while.Lots of bad reviews from people who are mostly making small mistakes.

11. I like mostly the option to create cloud wallet.

Steps to Troubleshoot & Fix Bitget Wallet, BitKeep Upgrade Issues

1. Fix Bitget Wallet, BitKeep Upgrade Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bitget Wallet, BitKeep Upgrade: Restarting the app will resolve most errors.
  2. Update the Bitget Wallet, BitKeep Upgrade App. Here is how:
    1. On Android goto PlayStore » Search for "Bitget Wallet, BitKeep Upgrade" » Open Bitget Wallet, BitKeep Upgrade » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitget Wallet, BitKeep Upgrade » click "UPDATE".
  3. Clear Bitget Wallet, BitKeep Upgrade app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitget Wallet, BitKeep Upgrade servers.
    1. On Android, goto Settings » Apps » Select "Bitget Wallet, BitKeep Upgrade" » click Storage » click "Clear Cache".
  4. Check Bitget Wallet, BitKeep Upgrade app permissions. If any of these permissions required to use your device's features are disenabled, Bitget Wallet, BitKeep Upgrade might not work.
  5. Uninstall and reinstall Bitget Wallet, BitKeep Upgrade. If nothing else has worked, completely uninstall Bitget Wallet, BitKeep Upgrade then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bitget Wallet, BitKeep Upgrade not working


2. Fix Bitget Wallet, BitKeep Upgrade Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bitget Wallet, BitKeep Upgrade be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bitget Wallet, BitKeep Upgrade not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bitget Wallet, BitKeep Upgrade may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My account has been corrupted by a scammer and doesn't feel safe anymore

    — by Mercy 1 year ago

  • I forgot mine key plz help me

    — by shahzadarif 1 year ago

  • I lost 28USDT just know I don't know how it happen

    — by Aishat Danladi 1 year ago

  • Good evening.
    Please my usdt (102) disappeared from my bitkeep wallet and it's not in the log too.

    — by OGO CHUKWUEMEKA 1 year ago

  • i lost 2218.4368 usdt yesterday i have screen shot of the scammer wallet address please help to Refund my money🥲

    — by Maria wilma beneras 2 years ago

  • I’m an user of the platform and I want to know why all my USDT just disappeared without any reason.

    — by Salvador Ramos Madora 2 years ago