Published by Ethio telecom on Dec 28, 2023

Report an issue with telebirr partner.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with telebirr partner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ethio telecom to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact telebirr partner image 1 contact telebirr partner image 2

About telebirr partner

1. With telebirr you can easily conduct cashless transactions and receive international remittance. telebirr partner app allows for agents to deliver telebirr service for customer and merchants to receive payment from customers using mobile phone. requirement to use this app is to register as agent or merchant on telebirr.

telebirr partner Customer Insights

1. Thank you.One of the worst app, This app is intended for merchants yet ethio telecom makes each step difficult and tiresome(which by the way makes the whole vision of switching to digital money more difficult to be adopted) ethiotel makes little or no regard for user experience not to mention the UI which is not the kind of app expected from the biggest company in Ethiopia this platform or app feel like a rush to just be the pioneer in the market not to add valueThe app is help full to transfer money and to buy every thing.

2. Tried it on multiple devices on different networks, pls fix asapOnly white page is displaying and also agents can't pay any utility bill why is that , the new version keep asking for conformation, Which is time wasting we use it for sell fuels Please take care off it0, double 0 star i will give if possible, it doesn't open at all what's wrong with u tele.

3. What makes this version even more desirable is its ability to work with any of the latest Android versions.Negative side of this app Sometimes it takes more time in log in and more other we are unaware when the app deductes the commissions and its paying you later and later not at the same time it deducted.

4. Otherwise the app is very good mobile wallet financial service in Ethiopia Keep up the good work.The app is not working, it simply opens to a blank white page.

5. It is a shame that a company as big as Ethio telecom doesn't even prepare good applicationIIt is a simple, convenient and fast application.

6. But it have a problem sign in with security question that is why three stars.The aapplication doesn't even open in the first place.

7. Example 1 Feul operater can not Identify their trxn individuals 2 when agent pay bill for customers it not read customer name.

8. Everything should be found on their web address.The app was good but it need addition improvements.

9. When you try to serch how to use it from Google you dont get clear information.

10. When you try to call them 127 to ask they dont respond.

11. Know is why privatization is so important in this kinds of scenarios.

Steps to Troubleshoot & Fix telebirr partner Issues

1. Fix telebirr partner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart telebirr partner: Restarting the app will resolve most errors.
  2. Update the telebirr partner App. Here is how:
    1. On Android goto PlayStore » Search for "telebirr partner" » Open telebirr partner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for telebirr partner » click "UPDATE".
  3. Clear telebirr partner app cache: Clearing cached data will force your app to retrieve the latest data directly from telebirr partner servers.
    1. On Android, goto Settings » Apps » Select "telebirr partner" » click Storage » click "Clear Cache".
  4. Check telebirr partner app permissions. If any of these permissions required to use your device's features are disenabled, telebirr partner might not work.
  5. Uninstall and reinstall telebirr partner. If nothing else has worked, completely uninstall telebirr partner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing telebirr partner not working


2. Fix telebirr partner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make telebirr partner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to telebirr partner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, telebirr partner may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Y

    — by asmamaw zewude 1 year ago

  • 0961451727

    — by asmamaw zewude 1 year ago

  • B.c telebirr is not functional at this time

    — by Tewoderos 1 year ago

  • To crate new account

    — by Biniam 1 year ago

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