how to delete BNZ Mobile account

How to Delete BNZ Completely

Published by Bank of New Zealand | Updated: Feb 26, 2023

Learn how to delete your BNZ Mobile account and personal data from your device.

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android

delete BNZ Mobile account remove BNZ Mobile account

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1. Delete BNZ Account through Email

There are 2 methods to get your data (and account) deleted by BNZ Mobile:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your BNZ account, contact BNZ via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify BNZ of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to BNZ using the form below:

Already have an account? Login here

2. How to Delete BNZ on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete BNZ Mobile".

3. Delete BNZ on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "BNZ Mobile" and Click "Uninstall".

BNZ Mobile Product Details

delete BNZ Mobile account delete BNZ Mobile app 2

Manage your money on the go with BNZ Mobile. Check your account balances, transfer money, top up your prepay mobile, and more – all on the go. KNOW YOUR MONEY • View account balances and transaction history • Set goals and follow your progress • View your accounts in list or icon view • Personalise your accounts with images • Set up Instant Balances to view account balances without logging in (activate MobileNetguard) MANAGE YOUR MONEY • Transfer money between your accounts • Pay your bills, credit card, or IRD • Make one-off payments • Open and close accounts instantly with YouMoney • Link accounts to your Eftpos or credit card • Add/edit payees and view payment history • Set up, edit and delete automatic payments EXTRA SERVICES • Link your Trade Me account and pay for items • Top up Vodafone, Spark, Skinny and 2degrees prepaid mobile • Get Google Pay™ and pay with your phone. FIND & CONTACT BNZ • Send a Secure Message • Find the nearest BNZ stores and ATMs • View all relevant phone numbers • Request a callback SEND REQUESTS • Apply for a debit or credit card • Apply for loans or insurances • Join the BNZ KiwiSaver Scheme SECURE BANKING • Set up a personal 5-digit PIN or • Log in with your Internet Banking password • Mobile NetGuard embedded within this app • Fingerprint and biometric login are available on supported devices Always remember to log out and always update your device to the newest version of Android. Never store your BNZ access number, password or NetGuard coordinates on your device in any form. Never allow other people to access your mobile device using your device password. IMPORTANT INFORMATION • Android 8.0 or above required to use this app • Mobile data is required to access the BNZ app. • Use of the BNZ app is subject to the Internet Banking Terms and Conditions ( • Spend tracker is available with a personal BNZ credit card or transaction account, including joint transaction accounts. • Non-personal accounts like family trust or business accounts won’t show in the spend tracker. GET STARTED • A BNZ Personal Internet Banking customer? Install this app and get going. It’s easy. • Not a BNZ Personal Internet Banking customer? Install this app and register for Internet Banking on, call 0800 999 269 or +64 4 494 7153 from overseas (international toll charges apply).

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