Published by ASB Bank Limited on Oct 25, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data ASB collects from your device

  1. take pictures and videos
  2. precise location (GPS and network-based)
  3. access extra location provider commands
  4. approximate location (network-based)
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. read your contacts
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. control vibration
  11. full network access
  12. access Bluetooth settings
  13. pair with Bluetooth devices
  14. run at startup
  15. prevent device from sleeping
  16. view network connections
  17. receive data from Internet


1. Delete ASB Account through Email

There are 2 methods to get your data (and account) deleted by ASB Mobile Banking:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete ASB Mobile Banking account remove ASB Mobile Banking account


Now you understand what the Law says, Send your Request directly to ASB using the form below:




Email Support directly


Alternatively, you can follow these steps below to get ASB to delete your account/data:


  1. To delete your ASB account, contact ASB via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify ASB of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to DigitalFeedback@redacted... Login to see email.



2. How to Delete ASB on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete ASB Mobile Banking".


3. Delete ASB on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "ASB Mobile Banking" and Click "Uninstall".



12 details about ASB app

how to delete ASB Mobile Banking delete ASB Mobile Banking guide

1. It’s free to use the ASB Mobile app, but your usual data costs and standard FastNet Classic transaction and service charges will apply.

2. Whether it’s quick access to balances, paying a friend back or temporarily locking your Visa card when you’ve misplaced your wallet, ASB’s Mobile app has it all.

3. We will automatically disable Android Fingerprint for the ASB Mobile app if the biometrics stored on your device are changed.

4. To use the ASB Mobile app, you need to be registered for ASB FastNet Classic (internet banking).

5. Please note that some functions may not work correctly if your device language is set for a language other than English.

6. The ASB Mobile app supports Tablet and Android Wear devices.

7. Some functions may not work correctly if your device region is set for a region other than New Zealand.

8. The ASB Mobile Banking app is loaded with smart features.

9. Give us your feedback on the ASB Mobile app under the Contact Us menu in the app.

10. We recommend you always update your device to the latest operating system.

11. It's like having the bank in your pocket.

Liked ASB? you may also like other Finance apps like Mobile Invest for Share Market; AIB Mobile; Globe Connect Mobile; IBKR Mobile; AllSouth Mobile Banking;

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