Published by T-Systems International GmbH

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete Account through Email

There are 2 methods to get your data (and account) deleted by Mobile Identity and Access:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get to delete your account/data:


  1. To delete your account, contact via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to service.mobileidentityaccess@redacted... Login to see email.



2. How to Delete on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Mobile Identity and Access".


3. Delete on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Mobile Identity and Access" and Click "Uninstall".



12 details about app

1. Various keys, passwords, ID cards - the access management of employees, suppliers, technicians and visitors results in high costs for companies.

2. Companies control the access management with identity control in real time and always have transparency, highest security and significantly less effort.

3. - Flexibility: Whether for physical access situations such as doors or logical resources such as web applications and the IT workstation, MIA efficiently and reliably implements access and identity checks.

4. With the MIA App (Mobile Identity and Access App), authorized persons have access to defined areas via smartphone.

5. Possible deployment scenarios: Doors, barriers, roller shutters, turnstiles, PC applications, elevators, loading columns, trunks, car sharing, remote identification, and much more.

6. - German data protection: Data storage and processing is carried out in the highly secure data center and in accordance with Deutsche Telekom's high data protection standards.

7. The cost of managing access and authorizations is reduced and costs can be saved.

8. If the smartphone is lost, all digital authorizations can be deactivated in real time.

9. The processing is very flexible, as the distribution of keys is made possible via the Internet.

10. Processes such as booking rooms become more efficient with the digital solution.

11. - Simple operation: The simple and secure operation of the app makes it easy to open, close and distribute authorisations.

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