how to delete Sense Home Energy Monitor account

How to Delete Sense Home Energy Monitor Completely

Published by Sense Labs, Inc. | Updated: Sep 23, 2022



Learn how to delete your Sense Home Energy Monitor account and personal data from your device.


Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


delete Sense Home Energy Monitor account   remove Sense Home Energy Monitor account


Reading time: 47 seconds

1. Delete Sense Home Energy Monitor Account through Email

There are 2 methods to get your data (and account) deleted by Sense Home Energy Monitor:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your Sense Home Energy Monitor account, contact Sense Home Energy Monitor via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Sense Home Energy Monitor of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to Sense Home Energy Monitor using the form below:

Already have an account? Login here


2. How to Delete Sense Home Energy Monitor on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Sense Home Energy Monitor".


3. Delete Sense Home Energy Monitor on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Sense Home Energy Monitor" and Click "Uninstall".





Sense Home Energy Monitor Product Details



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The Sense app connects to a Sense home energy monitor or Wiser Energy monitor installed in your home’s electrical panel. The Sense monitor analyzes changes in current and voltage one million times per second, giving you insights into your power consumption with unprecedented accuracy. It connects to your home's Wi-Fi network and then reports real-time and historical energy use to our iOS/Android/Web apps, so you can monitor your efficiency and home activity from anywhere. Over time, Sense's machine learning algorithms identify unique signatures in the power use of individual devices within your home and match them against a growing database of appliances and home electronics. To purchase a Sense monitor, visit https://sense.com Customer support Website: https://help.sense.com Email: [email protected]


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