how to delete OneAmerica Retirement account

How to Delete OneAmerica Retirement Completely

Published by OneAmerica | Updated: Jul 26, 2022

Learn how to delete your OneAmerica Retirement account, your personal data and also delete the OneAmerica Retirement app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with OneAmerica Retirement completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

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1. Delete OneAmerica Retirement Account through Email

There are 2 methods to get your data (and account) deleted by OneAmerica Retirement. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting OneAmerica Retirement via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with OneAmerica Retirement.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify OneAmerica Retirement of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your OneAmerica Retirement account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting OneAmerica Retirement's App from your Phone

There are many reasons you may want to get rid of OneAmerica Retirement on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete OneAmerica Retirement from an iPhone or Android device:

a. How to Delete OneAmerica Retirement app from your Iphone

If you want to delete OneAmerica Retirement from your iphone, here’s what you should do:

  1. From your home screen, tap the OneAmerica Retirement icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on OneAmerica Retirement.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the OneAmerica Retirement app you want to delete.
  4. Select "Delete OneAmerica Retirement" on the next screen and confirm delete.

b. How to delete OneAmerica Retirement from your Android phone

To delete OneAmerica Retirement from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on OneAmerica Retirement.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the OneAmerica Retirement app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the OneAmerica Retirement app you want to delete.
  4. Click "Uninstall".

OneAmerica Retirement Software Details

delete OneAmerica Retirement account delete OneAmerica Retirement app 2

1. If you participate in, or own, other OneAmerica products, such as life insurance, employee benefits or annuities, you will not be able to access your account via the app.

2. The modern and intuitive design of the OneAmerica app gives you easy access to manage your retirement account.

3. Products issued and underwritten by American United Life Insurance Company® (AUL), a OneAmerica company.

4. OneAmerica Retirement Services LLC, companies of OneAmerica which are not broker/dealers or investment advisors.

5. Take control of your financial future anytime, anywhere by completing the retirement account management transactions and activities that are most important to you.

6. Please note, the OneAmerica app only supports retirement plan participants.

7. We understand that account security is top-of-mind, and we take the safety and security of your data very seriously.

8. We invest significant resources in people, processes, and technologies to safeguard the confidentiality, integrity, and availability of your data.

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